Phone Support Specialist

3 days ago


Naples, Florida, United States CarMax Full time
Service Delivery Specialist

This is an exciting opportunity to join the CarMax team as a Service Delivery Specialist. Estimated salary: $55,000 - $70,000 per year.

Key Job Responsibilities:

  • Deliver exceptional customer experiences through prompt and friendly phone support.
  • Collaborate with the Service Department to resolve customer issues and concerns.
  • Develop and maintain accurate records of customer interactions.
  • Stay up-to-date on industry trends and best practices to improve service delivery.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.


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