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Senior Retail Store Manager

2 months ago

Emeryville, California, United States FedEx Full time
Job Summary

The Senior Store Manager is a critical role in the successful operations of FedEx Office's largest and most impactful retail stores. As a leader, you will run and grow your business while maintaining exceptional customer service, operational excellence, and leading a high-performing team.

Key Responsibilities
  • Develop and implement business strategies to drive sales growth and customer satisfaction
  • Lead and manage a team of store employees to achieve operational excellence and customer service goals
  • Collaborate with cross-functional teams to drive business results and improve processes
  • Manage store operations, including inventory management, scheduling, and customer service
  • Ensure compliance with company policies, procedures, and regulatory requirements
Requirements
  • Bachelor's degree in Business Administration or related field
  • Minimum 4 years of retail management experience, including 3 years of supervisory experience
  • Proven track record of driving sales growth and improving customer satisfaction
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
  • Competitive salary and bonus structure
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance