Service Coordinator

4 weeks ago


Glenview, Illinois, United States FIELDS CHRYSLER JEEP DODGE RAM (GLENVIEW) Full time
Service Receptionist Job Description

We are seeking a highly skilled and customer-focused Service Receptionist to join our team at FIELDS AUTO GROUP. As a key member of our service department, you will be responsible for providing exceptional customer service, handling phone calls, and assisting guests with their inquiries.

Key Responsibilities:
  • Answer phone calls and respond to customer inquiries in a professional and friendly manner
  • Handle customer complaints and concerns in a diplomatic and efficient way
  • Communicate with callers in a clear and concise manner, minimizing hold times
  • Assist with various tasks and responsibilities as needed
Requirements:
  • Excellent customer service skills and a positive attitude
  • Ability to work in a fast-paced environment and multitask
  • Proficiency in Microsoft Office suite (training provided)
  • Willingness to learn and adapt to new situations
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for growth and professional development
  • A supportive and dynamic work environment
  • Recognition and rewards for outstanding performance

At FIELDS AUTO GROUP, we value our employees and strive to create a positive and inclusive work environment. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.



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