Hotel Front Desk Associate

4 weeks ago


Vancouver, Washington, United States Quorum Hotels Full time
Job Title: Guest Services Agent

Quorum Hotels is seeking a highly skilled Guest Services Agent to join our team at the Residence Inn Vancouver Washington.

Job Summary:

The Guest Services Agent is responsible for providing exceptional guest service, ensuring a seamless and enjoyable stay for our guests. This role requires a strong ability to multitask, problem-solve, and maintain a positive attitude in a fast-paced environment.

Key Responsibilities:
  • Register guests, make and modify reservations, and handle check-ins and check-outs in a friendly and efficient manner.
  • Provide outstanding guest service, responding to guest inquiries and resolving any issues that may arise.
  • Operate the front desk computer system, managing room assignments, and ensuring accurate and efficient processing of guest transactions.
  • Assist with inventory control, stocking, and coordinating banquet scheduling and food preparations.
  • Maintain a clean and organized work environment, adhering to hotel standards and regulations.
Requirements:
  • High School diploma or equivalent required.
  • College coursework in a related field is helpful.
  • Experience in a hotel or related field is preferred.
  • Ability to multitask, problem-solve, and maintain a positive attitude in a fast-paced environment.
  • Strong communication and interpersonal skills.
What We Offer:

Quorum Hotels offers a competitive hourly rate of $16.28, a positive and supportive work environment, and opportunities for growth and development.



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