Hotel Valet Attendant

1 month ago

Vancouver, Washington, United States Hotel Indigo Full time
Job Title: Full Service Hotel Valet

At Hotel Indigo, we are seeking a highly skilled and customer-focused Full Service Hotel Valet to join our team. As a Full Service Hotel Valet, you will be responsible for ensuring the safety of all guest vehicles, providing exceptional guest service, and ensuring the efficient delivery of guest vehicles.

Key Responsibilities:
  • Approach all encounters with guests and employees in a friendly, service-oriented manner.
  • Maintain regular attendance and adhere to hotel standards.
  • Ensure the safety of every guest vehicle driven and assist in the efficient delivery of guest vehicles.
  • Provide superior customer service and assist guests with their valet retrieval process.
  • Correctly and efficiently enter guest vehicle information and location in the computerized valet parking system.
  • Monitor and document guest traffic flow in the valet lot.
  • Assist in maintaining cleanliness of all work sites and assist with operation needs such as unloading and loading of luggage.
  • Perform various front office tasks as needed and assist with securing public spaces, guest corridors, and parking garage.
Requirements:
  • Must be at least 25 years of age.
  • High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
  • Must have a valid driver's license for the applicable state.
  • Must have an acceptable MVR (Motor Vehicle Driving record).
  • Minimum of one year driving experience.
  • Must pass drug test upon hire.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high-pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be able to drive a manual or automatic transmission vehicle.
  • Ability and willingness to work outdoors in inclement weather including wind, rain, heat, cold.
Benefits:
  • All benefits are available post introductory period of 90 days.
  • Full-Time associates (30+ hours/week)
    • Paid Time Off (PTO) per WA State requirements (1 hour/40 hours worked).
    • Paid Vacation per MKM policy after one (1) year of service (+16 hours/year, maxing up to 48 hours).
    • Qualify for Medical, Dental and Vision insurance.
    • 6 Paid Holidays a year.
    • IHG team member benefits.
  • Part-Time associates
    • Paid Time Off (PTO) per WA State requirements (1 hour/40 hours worked).
    • 6 Paid Holidays a year.
    • IHG team member benefits.

This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties as signed by the supervisor.

Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.

If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.

Indigo One, LLC is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.

I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AS STATED ABOVE AND ACCEPT THAT ANY OF THE TASKS MAY BE MODIFIED OR CHANGED. I ACCEPT RESPONSIBILITY FOR KNOWING THE MODIFICATIONS AND / OR CHANGES IN THIS JOB DESCRIPTION. I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THIS JOB AS LISTED ABOVE, WITH OR WITHOUT REASONABLE ACCOMMODATION.

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