Optical Sales Leader

7 days ago


Dublin, Texas, United States U.S .Vision Full time

We are seeking a highly skilled Optical Sales Leader to join our team at U.S. Vision in Dublin/Columbus, OH.

As an Optical Sales Leader, you will be responsible for delivering exceptional customer service and driving sales growth while controlling expenses. You will lead by example, supervise, coach, and develop optical staff to the next level, overseeing commitment to deliver excellence in customer service and satisfaction, driving sales and controlling expenses, accountability to achieve personal and store goals, execution of effective operational and procedural processes, and engaging with patients and customers to fulfill prescriptive eyewear needs.

Key Responsibilities:

  • Customer Service: Deliver exceptional customer service, ensuring a positive experience for all patients, customers, colleagues, and business partners.
  • Sales Growth: Drive sales growth while controlling expenses, achieving personal and store goals.
  • Staff Development: Supervise, coach, and develop optical staff to the next level.
  • Operational Excellence: Execute effective operational and procedural processes, ensuring efficiency and effectiveness.
  • Patient Engagement: Engage with patients and customers to fulfill prescriptive eyewear needs.

Requirements:

  • Experienced Optician preferred.
  • Sales ability to connect with customers, uncover their needs, recommend items based on their needs, and educate the customer on their purchases as outlined in our CURE selling model.
  • Polished and professional communication and customer-centric service skills.
  • Experience with POS, computer, and timekeeping systems, and Microsoft office.
  • Capable of working with and servicing diverse people.
  • Self-motivation, action-oriented, and creative problem solver open to feedback and learning.
  • Reliability and punctuality in attendance to keep store hours and coverage in the store.
  • Flexibility for scheduling, and able to work weekends, select holidays, as well as special sales events.
  • Ability to meet the physical needs of the job and multitask in a busy work environment.

Benefits:

  • Health Care Plan (Medical, Dental & Vision).
  • Retirement Plan (401k, IRA).
  • Life Insurance (Basic, Voluntary & AD&D).
  • Paid Time Off (Vacation, Sick & Public Holidays).

Estimated Salary: $60,000 - $80,000 per year, depending on experience and qualifications.



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