Customer Service Lead

2 days ago


Dublin, Texas, United States Mole Busters LLC Full time

Are you a customer-focused individual looking for a challenging role? Do you have a passion for delivering exceptional service and driving business growth? We're seeking a talented professional to fill the position of Customer Service Lead at Mole Busters LLC.

About the Role

This exciting opportunity requires a strong leader with excellent communication and problem-solving skills. The successful candidate will be responsible for managing customer relationships, developing and implementing customer service strategies, and driving sales growth.

Salary: $55,000 - $75,000 per annum (dependent on experience)

Key Responsibilities
  • Develop and implement customer service strategies to improve satisfaction and retention
  • Manage and supervise a team of customer service representatives
  • Collaborate with sales and marketing teams to drive business growth
  • Monitor and analyze performance metrics to inform business decisions

Requirements

  • Bachelor's degree in Business Administration or related field
  • Minimum 3 years of experience in customer service or operations management
  • Proven track record of success in driving business growth and improving customer satisfaction
  • Excellent leadership and communication skills

We offer a comprehensive benefits package, opportunities for career advancement, and a competitive salary.



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