Customer Service Lead
2 days ago
Are you a customer-focused individual looking for a challenging role? Do you have a passion for delivering exceptional service and driving business growth? We're seeking a talented professional to fill the position of Customer Service Lead at Mole Busters LLC.
About the RoleThis exciting opportunity requires a strong leader with excellent communication and problem-solving skills. The successful candidate will be responsible for managing customer relationships, developing and implementing customer service strategies, and driving sales growth.
Salary: $55,000 - $75,000 per annum (dependent on experience)
Key Responsibilities- Develop and implement customer service strategies to improve satisfaction and retention
- Manage and supervise a team of customer service representatives
- Collaborate with sales and marketing teams to drive business growth
- Monitor and analyze performance metrics to inform business decisions
Requirements
- Bachelor's degree in Business Administration or related field
- Minimum 3 years of experience in customer service or operations management
- Proven track record of success in driving business growth and improving customer satisfaction
- Excellent leadership and communication skills
We offer a comprehensive benefits package, opportunities for career advancement, and a competitive salary.
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