Strategic IT Solutions Expert

4 days ago

Dublin, Texas, United States Logically Full time
Job Overview

Salary: $120,000 - $180,000 per year

Company Background

Logically is a leading provider of Managed IT Services to small and midsize organizations. We empower our clients to leverage the power of information technology to achieve their goals by becoming their trusted IT ally.

We have been making IT management easy and secure for hundreds of corporations, healthcare organizations, non-profits, and public sector agencies since 1999. Our mission is to deliver complete IT outsourcing to business leaders and augmentation services to IT teams.

About the Role

The Solutions Architect plays a critical role in the pre-sales process for prospective and existing customers. As a technical advisor for a portfolio of products, this position requires rapid understanding of each customer's business and technology requirements to manage the technology evaluation stage of the sales process and meet new and recurring sales goals.

This role involves presenting products and services to customers, providing consultative subject matter expertise during customer engagements, and articulating technology advantages while advocating product positioning to both business and technical users.

Duties and Responsibilities
  • Provide exceptional customer service to Logically's customer base
  • Adhere to company values while following best practices and operational procedures
  • Manage the status of open tickets/projects and complete technical and operational tasks to address project deliverables efficiently and accurately
  • Manage technology evaluation of sales process and analyze customer needs to communicate, with high degree of accuracy, technical issues and requirements to product management, development, and service teams
  • Plan and execute technical product demos that highlight the value of Logically to various prospect & customer stakeholders from Marketing, Operations, Sales, and Service teams
  • Architect solutions for prospects and customers that solve top of mind business needs
  • Provide quote content review and conduct accurate project estimates by communicating with customers, internal stakeholders, and vendors
  • Build SOPs for different verticals and customer segments that inspire the vision of how to effectively score, segment, and prioritize leads and accounts and optimize Sales, Marketing, and Service engagement across the customer lifecycle
  • Review and respond to technical and functional elements of Requests for Information
  • Design and facilitate technical product presentations used to engage customers and train sales teams
  • Build relationships with customers by serving as a technical liaison for sales teams
  • Support product enhancements by advising technical and product development teams of business solutions requested by numerous customers, for which there is no current technology solution
  • Travel to customer sites, discover technical business needs and confirm with internal teams, including managed services, network operations, and product development, to validate requirements and ensure commitments are actionable
  • Exceed monthly sales revenue targets while contributing to overall team goals
Requirements
  • Bachelor's Degree in Management, Information Technology, Computer Science, or commensurate experience
  • 5+ years of experience in sales engineering or IT in the managed services, professional service, or security industry
  • 2+ years of experience in a customer-facing role, ideally with Presales exposure
  • Certification in Dell, HP, VMWare, and Hyper-V preferred
  • Experience working with a CRM, preferably ConnectWise, Salesforce, or Microsoft Dynamics
  • Comprehensive knowledge and technical background in Managed Services product and offerings, Variety of IT ecosystems technologies (e.g., Dell, HP, virtualization such as VMWare and SQL), working with and understanding capabilities of technology development teams
  • Working knowledge of site and central IT technologies provisioned under service and product portfolio
  • Understanding of the technical relationships between infrastructure technologies and current applications that are part of the product and service portfolio
  • Advanced knowledge of application, data, and infrastructure architecture disciplines
  • Understanding of architecture and design across all systems
  • Business acumen; translating business requirements into technical solutions
  • Flexible and able to remain calm in times of stress while managing multiple priorities at one time
  • Active listener with excellent oral and written communication skills, as well as the ability to handle difficult conversations
  • Sound problem-solving technique with ability and persistence to generate options and select the best solution
  • Ability to build relationships based on trust to enable collaboration and cooperation amongst team members and internal/external stakeholders
  • Ability to communicate effectively with customers and various levels of management both verbally and in written form
  • Ability to manage multiple projects in a fast-paced environment
  • Team player mentality and willingness to share knowledge with others
Benefits
  • A culture of absolutely doing the right thing, that values taking care of colleagues, clients, and our community
  • An opportunity to work with cutting-edge technology and ambitious and talented colleagues
  • A fun work environment and a focus on ensuring a good work-life balance
  • Competitive wages and benefits to ensure we attract and retain the best staff
  • Opportunities to grow and develop personally and professionally

  • Aptos Solutions Expert

    4 weeks ago

    Dublin, Texas, United States Futran Tech Solutions Pvt. Ltd. Full time

    **Job Title:** Aptos Solutions Expert**Job Summary:** We are seeking a highly experienced Aptos Solutions Expert to provide guidance, support, and technology solutions to our IT Stores portfolio team. The ideal candidate will have a strong background in retail and technology industries, with expertise in Point of Sale (POS)...

  • Telecommunications Solutions Expert

    4 weeks ago

    Dublin, Texas, United States TEKsystems Full time

    Job OverviewEstimated Salary: $100,000 - $140,000 per annum.About the RoleWe are seeking a highly skilled Telecommunications Solutions Expert to join our team at TEKsystems. As a key member of our team, you will be responsible for designing, implementing, and maintaining telephone systems, contact centers, and relationships with telecommunications service...

  • Strategic Employee Benefits Manager

    4 weeks ago

    Dublin, Texas, United States Selby Jennings Full time

    Job DescriptionWe are seeking a highly skilled Strategic Employee Benefits Manager to join our team at Selby Jennings. This role will involve providing strategic solutions for employee benefit needs, managing a book of business and leading discussions on benefits strategies, compliance and plan options.Key Responsibilities:Client Consultations: Lead...

  • Unified Communications Business Solutions Expert

    4 days ago

    Dublin, Texas, United States COMNET SOLUTIONS LLC Full time

    Business Opportunity:We are seeking a skilled and motivated individual to join our team as a Cloud Hosted Telecommunications Specialist. In this role, you will be responsible for selling and promoting our range of Unified Communications and Business Phone System Solutions to new and existing customers.Main Responsibilities:Sales and marketing of company...

  • Financial Leadership Expert

    4 weeks ago

    Dublin, Texas, United States Creative Financial Staffing Full time

    We are seeking a seasoned Financial Leadership Expert to join our team in Columbus, Ohio. This is an exceptional opportunity to shape the financial destiny of a thriving organization.About Us:Creative Financial Staffing is a dynamic company that empowers its employees with strategic vision and values their financial prowess. We thrive in an environment that...

  • Clean Energy Solutions Specialist

    1 day ago

    Dublin, Texas, United States Optimus Technologies Full time

    Job OverviewOptimus Technologies is a clean energy technology company based in Pittsburgh, PA. Our mission is to reduce carbon emissions and promote environmental sustainability in the transportation sector. As a Field Diesel Technician, you will play a critical role in helping us achieve our goals by providing expert installation, maintenance, and support...

  • Accounting Systems Expert

    2 weeks ago

    Dublin, Texas, United States United Software Group Full time

    Job SummaryUnited Software Group is seeking a highly skilled Accounting Systems Expert to join our team. This full-time position will involve a range of responsibilities including developing deep knowledge in complex accounting processes, facilitating the process of gathering and documenting requirements, and performing business and system analysis tasks.Key...

  • Heating and Cooling Expert

    3 days ago

    Dublin, Texas, United States Space Comfort Co. Full time

    Space Comfort Co. is a leading provider of commercial HVAC services in the Columbus market, seeking an experienced Heating and Cooling Expert to join our team. As a trusted partner in the industry, we offer a unique blend of competitive wages, generous benefits, and a positive work environment.Compensation PackageAn attractive salary range of $60,000 -...

  • IT Support Specialist for Government Contract

    4 weeks ago

    Dublin, Texas, United States IT Concepts Full time

    **Company Overview**At IT Concepts, we are committed to delivering innovative technology solutions that meet the needs of our government customers. With a strong focus on customer-centricity and teamwork, we strive to be the best in our industry.**Job Description**We are seeking an experienced Customer Service Engineer (System Administrator) to support our...

  • Business Leader

    4 weeks ago

    Dublin, Texas, United States Fidelity TalentSource LLC Full time

    Job Summary:We are seeking a talented Business Leader to join our team as Vice President, Branch Leader. This is a key leadership role that requires strong business acumen, strategic thinking, and exceptional people management skills.Responsibilities:Lead and manage a high-performing branch team to achieve sales and revenue targetsDevelop and implement...

  • Digital Advertising Campaign Strategist

    4 weeks ago

    Dublin, Texas, United States Sullivan Solutions LLC Full time

    Job OverviewSullivan Solutions LLC is a dynamic marketing and consulting firm that specializes in creating innovative advertising campaigns for clients across diverse industries. Our mission is to deliver data-driven, creative solutions that help brands achieve their business goals through strategic advertising.We are seeking an experienced Digital...

  • Change Management Consultant

    4 weeks ago

    Dublin, Texas, United States Northwoods Full time

    Job Overview:We are seeking a highly skilled Change Management Consultant to join our team at Northwoods. As a key member of our organization, you will play a vital role in implementing organizational change and customized training solutions for our software solutions.About the Role:The Change Management Consultant will be responsible for conducting...

  • Diagnostic Imaging Specialist

    4 days ago

    Dublin, Texas, United States Nurses First Solutions Full time

    Nurses First Solutions is a leading healthcare staffing agency that specializes in placing skilled professionals like yourself in top-rated facilities across the country.Job SummaryWe are seeking a highly qualified CT Technologist to join our team of dedicated professionals. As a key member of our imaging services team, you will be responsible for operating...

  • Chief Financial Operations Manager

    4 weeks ago

    Dublin, Texas, United States A Plus Staffing Solutions Full time

    Role OverviewFinancial reporting is at the core of our business, and we're seeking a highly skilled Assistant Controller to join our Finance Department in Columbus, OH.This pivotal role will ensure the integrity and accuracy of key financial statements, including the income statement, balance sheet, and cash flow statement. You'll work closely with the...

  • Director of Procurement Excellence

    4 days ago

    Dublin, Texas, United States The Rockridge Group Full time

    Job Description:The Rockridge Group is a dynamic and innovative company that values excellence in all aspects of its operations. We are seeking a seasoned Director of Procurement Excellence to join our team as a Strategic Sourcing Director. In this role, you will be responsible for driving strategic sourcing initiatives that deliver value to the...

  • Field Support Specialist

    1 day ago

    Dublin, Texas, United States eTek IT Services, Inc. Full time

    eTek IT Services, Inc. is a dynamic and growing company that provides innovative IT solutions to clients across various industries.We are seeking a seasoned IT Field Technician to join our team as a Field Support Specialist.The estimated salary for this position is $65,000 - $85,000 per year, depending on experience and location.This role requires a strong...

  • Network Security Strategist

    4 weeks ago

    Dublin, Texas, United States World Wide Technology Full time

    {"Job Summary": "As a Network Security Strategist at World Wide Technology, you will be responsible for envisioning and implementing security improvements to protect client information and assets. This role will lead initiatives to harden client network security posture and capabilities from concept through delivery.", "Key Responsibilities": "Research,...

  • Commercial Property and Casualty Underwriter

    7 days ago

    Dublin, Texas, United States Universal Shield Insurance Group Full time

    At Universal Shield Insurance Group, we're driven by an entrepreneurial spirit to provide innovative insurance solutions to underserved markets for small businesses.We're seeking a highly skilled Senior Commercial Property and Casualty Underwriter to join our team in Dublin, Ohio. As a key member of our Commercial Property & Casualty department, you will...

  • Service Specialist

    3 days ago

    Dublin, Texas, United States Mole Busters LLC Full time

    About Mole Busters LLCMole Busters LLC is a leading provider of specialized pest control services for commercial, recreational, agricultural, and residential properties in the Northern California area.We have been serving our clients for over two decades with a commitment to delivering exceptional service and results. Our team of experts is dedicated to...

  • Salesforce Implementation Specialist

    4 days ago

    Dublin, Texas, United States Resource Informatics Group Inc Full time

    Job DescriptionWe are seeking a seasoned Salesforce Consultant to join our team at Resource Informatics Group Inc. The ideal candidate will have extensive experience in implementing and integrating Sales Cloud, Service Cloud, and Marketing Cloud.Key Responsibilities:Develop and maintain complex sales processes, workflows, and approval processes.Design and...