Full Time Store Manager

16 hours ago

Lubbock, Texas, United States Knitwell Group Full time
About Us

Lane Bryant is a leading plus-size fashion brand that has been empowering women for over 120 years. Our mission is to provide high-quality, fashionable clothing that makes women feel confident and beautiful. We believe in the power of clothes to create confidence and self-expression, and we're committed to creating a culture that values diversity, inclusivity, and acceptance.

Assistant Manager Overview

The Assistant Manager plays a critical role in leading our diverse and inclusive culture, providing exceptional associate and client engagement, and driving store goals. This includes leading activities related to financial objectives, client service, talent management, operational controls, asset protection, and safety, as well as visual merchandising and merchandise presentation. The Assistant Manager operates as the Manager on Duty in the absence of another Manager and is responsible for living our Company Leadership Principles.

Company Leadership Principles
  • We Value Our People
    • Leads with a high degree of integrity and demonstrates care for all associates
    • Supports all aspects of talent management, including recruiting, hiring, training, development, performance management, recognition, retention, and succession planning
    • Assists in filling positions with qualified talent and develops internal bench strength
    • Supports a personalized onboarding experience that positions associates for excellence in role and career progression
    • Partners with the Store Manager on self-development goals
    • Sets clear objectives and holds self and associates accountable to goals and builds a team that consistently demonstrates Lane Selling
    • Utilizes continuous coaching to maximize the abilities of all associates, encourages growth, rewards, and recognizes achievement to drive retention and engagement
    • Shares information and communicates clearly, fosters dialogue around solutions and continuous learning
    • Assists in addressing conflict in a timely and appropriate manner
    • Ensures compliance with company policies and procedures and applicable laws at all times
  • We Love Our Customer
    • Represents Lane Bryant by adhering to "Dress Your Best" guidelines and articulates current trends in every client interaction
    • Educates associates on marketing initiatives, lifestyle concepts, and product knowledge
    • Creates a culture that inspires and empowers the team to consistently exceed client expectations
    • Ensures business is driven by each segment with the Roles Leader program
    • Leads and directs execution of tasks, drives a high level of productivity
    • Models and coaches Lane Selling behaviors to drive store performance
    • Adjusts schedules to flex to the needs of the business and optimize store payroll
    • Resolves customer concerns quickly and effectively and empowers the team to do the same
  • We Win As A Team
    • Fosters a culture that embraces diversity in thought, background, and experience
    • Demonstrates transparency and influences in a courageous and respectful way to drive strategy and results
    • Ensures all communications are shared with the appropriate audience
    • Creates and supports a culture that values how work is done as much as the outcome
    • Reports to work as scheduled, records time worked accurately by using the time and attendance system, and remains flexible to the needs of the business
    • All other duties as assigned by Store, District, or Regional Leaders
  • We Take Action and Own Our Results
    • Drives operational excellence, leads by example, and sets the standard for a high-performing culture
    • Using the Brand Guide, supports visual updates and maintains visual merchandising standards
    • Partners with the Store Manager to recognize opportunity and adjusts strategy to align with business demands
    • Prioritizes and controls workload through successful planning and delegation
    • Manages controllable expenses
    • Complies with Asset Protection policies and practices and promotes health and safety within the store
  • We Innovate and Learn Fast
    • Pushes for innovative solutions that bring originality to the organization
    • Embraces change, leads teams with a sense of urgency and agility
    • Sets strategies for the team that promote a test and learn culture
    • Initiates continuous product movement based on Brand directives, client profile, and store sales
    • Creates an environment that promotes taking risk and out-of-the-box thinking
    Qualifications
    • Strong communication, supervisory, and customer service skills
    • 6 months to 1 year of specialty retail experience; selling environment preferred
    • Prior management experience preferred
    • Technology proficient and strong business acumen
    • Works a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts
    • Must be able to read, write, and communicate in English; other languages desirable
    • High school diploma (or equivalent) required
    Physical Demands
    • Constantly moves throughout the store to assist customers, retrieve merchandise, complete floor sets, unpack and replenish stock, and complete other tasks; frequently involves prolonged pushing, pulling, bending, squatting, and reaching and may involve tight or confined spaces
    • Frequently operates a computerized register system
    • Responds in person to occasional, unscheduled store banking requirements and store alarms
    • Adjusts or moves objects (garment racks, mannequins, etc.) or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available
    • Retrieves merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing an 8-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using an 8-foot ladder
    • Constantly interacts with and assists coworkers and clients and other members of the public

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