Technical Support Associate
4 weeks ago
We are seeking a highly skilled Technical Support Associate to join our team at West Technology Group Inc. As a Technical Support Associate, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities- Provide technical support to clients via phone and email
- Resolve technical issues and concerns in a timely and accurate manner
- Document all client interactions and communications
- Escalate requests outside of scope to a supervisor
- Partner with internal technical resources to coordinate maintenance tasks
- High school diploma or equivalent
- 1 year of customer service experience
- 6 months of experience in technical customer service
- Experience with Microsoft Word and Excel
- IT certification (SQL, CompTIA, A+, Network +, Linux +, CCNA, Web/UX Design)
- Associate or bachelor's degree
- Experience in healthcare
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Technical Support Solutions Provider
4 weeks ago
Columbus, Ohio, United States TEKsystems Full timeJob OverviewWe are seeking highly skilled Technical Support Solutions Providers to join our team at TEKsystems in Franklin, WI.Job SummaryAs a Technical Support Solutions Provider, you will be the primary point of contact for internal users experiencing technical issues with hardware, software, and connections.You will be responsible for troubleshooting and...
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Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States OtterBase Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at OtterBase. The ideal candidate will have a passion for customer support, strong problem-solving capabilities, and excellent communication skills. As a Technical Support Specialist, you will be responsible for providing timely resolution and follow-up on support tickets,...
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Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Beacon Hill Full timeWe are seeking a skilled Technical Support Specialist to join our client's technical support team. As a Helpdesk Analyst, you will be responsible for troubleshooting various technical issues both over the phone and in person, while providing excellent customer service. You will work with a variety of technologies and be expected to learn new ones. If you are...
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Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Insight Global Full timeJob Title: Technical Support EngineerInsight Global is seeking a skilled Technical Support Engineer to join our team. As a second-tier end user contact, support, and resolution expert, you will provide remote guidance and expertise to resolve technical problems for our clients in the charter management industry.The ideal candidate will have experience with...
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Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States OtterBase Full timeJob OverviewWe are seeking a skilled and detail-oriented Technical Support Specialist to join our team at OtterBase. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a passion for delivering exceptional customer service.Key ResponsibilitiesKey Responsibilities Include:• Serve as the primary point of...
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Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Beacon Hill Full timeJob Summary:We are seeking a skilled Technical Support Specialist to join our team at Beacon Hill. As a Helpdesk Professional, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Troubleshoot technical issues over the phone and in personProvide excellent customer service and...
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Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Insight Global Full timeJob SummaryInsight Global is seeking a Technical Support Specialist to provide expert technical guidance and support to our clients in the charter management industry. As a second-tier end user contact, you will be responsible for resolving technical problems and providing remote assistance to customers.The ideal candidate will have in-depth knowledge of...
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Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States The Judge Group Full timeTechnical Support SpecialistContract to hire roleKey Responsibilities:Provide technical support for POS systems, ensuring seamless operation and resolving issues in a timely manner.Requirements:5+ years of experience in ARGO Teller or similar POS systems.Tech Stack:Java, J2EE, Web Services, HTML, XML, JavaScript, PowerShell, SQL, C++ development.Preferred...
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Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Russell Tobin Full timeJob Title: Technical Support SpecialistLocation: Columbus, OHDuration: 6 Months Contract+Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Russell Tobin. As a Technical Support Specialist, you will be responsible for providing top-tier customer service to our clients, resolving technical issues, and ensuring a...
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Technical Support Specialist
1 month ago
Columbus, Ohio, United States Veeam Software Full timeJob OverviewVeeam Software is seeking a highly skilled Technical Support Engineer to join our team. As a key member of our support organization, you will be responsible for providing exceptional customer service and technical expertise to our customers.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email, and...
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Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Motion Recruitment Partners LLC Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at Motion Recruitment Partners LLC. As a Technical Support Specialist, you will be responsible for providing hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.Responsibilities:...
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Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States JobRialto Full timeJob Summary:JobRialto is seeking a skilled Technical Support Specialist to help automate and implement new technology to assist with keeping the desktop environment current and running optimally. The ideal candidate will have a strong understanding of Desktop Support and Software Licensing Services, as well as experience with imaging machines and installing...
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Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Russell Tobin Full timeJob Summary:Russell Tobin is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the first point of contact for users who call our IT Service Desk. Your primary responsibility will be to provide high-level customer service while answering incoming calls, tracking information in a call tracking...
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Technical Support Specialist
1 month ago
Columbus, Ohio, United States Dave & Busters Full timeJob SummaryAs a Support Technician at Dave & Busters, you will be responsible for the repair and maintenance of the building, including games, simulators, and technical equipment. Your goal will be to deliver an unparalleled Guest experience through the best combination of food, drinks, and games.Key ResponsibilitiesRepair and maintain games, simulators, and...
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Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Trinity Health Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Trinity Health. The successful candidate will be responsible for providing advanced level technical support and guidance to our users, as well as participating in projects and providing consultation on end-user computing and desktop-based LAN systems software.Key...
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Advanced Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States TransPerfect Full timeJob SummaryThe Advanced Technical Support Specialist will provide high-level technical support to customers with Premium Support agreements. This role requires strong analytical skills, effective communication, and the ability to work independently.Key ResponsibilitiesResolve complex technical issues and ensure high-levels of customer satisfactionProvide...
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Technical Lead
4 weeks ago
Columbus, Ohio, United States Saxon Global Full timeJob SummaryWe are seeking a highly skilled Technical Lead - Application Support to join our Wealth & Advisory technology team. As a key member of our team, you will work closely with our business stakeholders to provide development and support for our applications.Key ResponsibilitiesProvide technical support and guidance to our business...
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Technical Lead
4 weeks ago
Columbus, Ohio, United States Saxon Global Full timeJob Summary:We are seeking a highly skilled Technical Lead - Application Support to join our Wealth & Advisory technology team at Saxon Global. As a key member of our team, you will be responsible for providing development and support to our business in their day-to-day operational needs.Key Responsibilities:Learn how our applications operate, including all...
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Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Inficare Technologies Full timeJob SummaryAs a Technical Support Specialist at Inficare Technologies, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally...
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IT Support Specialist
4 weeks ago
Columbus, Ohio, United States Arrive Logistics Full timeAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Arrive Logistics. As a key member of our Service Desk, you will be responsible for providing technical support and resolving issues for our employees.Key ResponsibilitiesProvide timely and effective technical support to employees via phone, email, and in-personResolve...