Technical Support Associate
5 days ago
We are seeking a highly skilled Technical Support Associate to join our team at West Technology Group Inc. As a Technical Support Associate, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities- Provide technical support to clients via phone and email
- Resolve technical issues and concerns in a timely and accurate manner
- Document all client interactions and communications
- Escalate requests outside of scope to a supervisor
- Partner with internal technical resources to coordinate maintenance tasks
- High school diploma or equivalent
- 1 year of customer service experience
- 6 months of experience in technical customer service
- Experience with Microsoft Word and Excel
- IT certification (SQL, CompTIA, A+, Network +, Linux +, CCNA, Web/UX Design)
- Associate or bachelor's degree
- Experience in healthcare
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Technical Support Specialist
1 month ago
Columbus, Ohio, United States TEKsystems Full timeJob OverviewTEKsystems is seeking a skilled Technical Support Analyst to provide level 1 technical support for internal users. This role involves troubleshooting hardware, software, and connection issues, including Windows 10/11, Office 365, desktops, laptops, printers, mobile devices, and corporate applications. Support will be provided via phone and chat,...
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Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States ASK Consulting Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at ASK Consulting. As a Technical Support Specialist, you will be the first point of contact for our clients and will be responsible for providing high-quality technical support and resolving issues in a timely and professional manner.Key Responsibilities:Provide...
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Technical Support Specialist
3 weeks ago
Columbus, Ohio, United States TEKsystems Full timeJob OverviewWe are seeking a skilled Technical Support Analyst to provide level 1 technical support for internal users. This role involves troubleshooting hardware, software, and connection issues, including Windows 10/11, Office 365, desktops, laptops, printers, mobile devices, and corporate applications.The ideal candidate will have excellent communication...
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Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States TEKsystems Full timeJob OverviewWe are seeking a skilled Technical Support Analyst to provide level 1 technical support for internal users. This role involves troubleshooting hardware, software, and connection issues, including Windows 10/11, Office 365, desktops, laptops, printers, mobile devices, and corporate applications.The ideal candidate will have excellent communication...
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Technical Support Specialist
2 weeks ago
Columbus, Ohio, United States Jaffer Business Systems Full timeJob Title: Level 1 Tech SupportWe are seeking a highly skilled and detail-oriented Level 1 Tech Support Specialist to join our team at Jaffer Business Systems. The ideal candidate will be responsible for providing exceptional technical support to our clients, including troubleshooting and resolving issues related to servers, computers, cabling, and Active...
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Technical Support Solutions Provider
5 days ago
Columbus, Ohio, United States TEKsystems Full timeJob OverviewWe are seeking highly skilled Technical Support Solutions Providers to join our team at TEKsystems in Franklin, WI.Job SummaryAs a Technical Support Solutions Provider, you will be the primary point of contact for internal users experiencing technical issues with hardware, software, and connections.You will be responsible for troubleshooting and...
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IT Support Associate
1 month ago
Columbus, Ohio, United States Expedient Full timeExpedient IT Support Associate OpportunityWe are seeking a highly motivated and detail-oriented IT Support Associate to join our team at Expedient. As an IT Support Associate, you will play a critical role in providing exceptional technical support to our clients and ensuring the smooth operation of our data centers.Key Responsibilities:Handle client tickets...
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Technical Support Specialist
1 month ago
Columbus, Ohio, United States TEKsystems Full timeJob DescriptionJob Title: Technical Support SpecialistJob Summary:TEKsystems is seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. You will be the primary point of contact for technical issues and will work closely...
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Technical Support Specialist
1 week ago
Columbus, Ohio, United States OtterBase Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at OtterBase. The ideal candidate will have a passion for customer support, strong problem-solving capabilities, and excellent communication skills. As a Technical Support Specialist, you will be responsible for providing timely resolution and follow-up on support tickets,...
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Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Russell Tobin Full timeJob Title: Technical Support SpecialistRussell Tobin is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the first point of contact for our clients who require technical assistance.Key Responsibilities:Provide exceptional customer service to clients via phone, email, and chatDiagnose and...
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Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Russell Tobin Full timeJob Title: Technical Support SpecialistRussell Tobin is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the first point of contact for our clients who require technical assistance.Key Responsibilities:Provide exceptional customer service to clients via phone, email, and chatDiagnose and...
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Technical Support Specialist
2 weeks ago
Columbus, Ohio, United States TEKsystems Full timeJob DescriptionAs a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary goal will be to resolve technical issues in a timely and efficient manner, ensuring that our clients' systems and applications are running smoothly.Key Responsibilities:Provide technical...
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Technical Support Specialist
1 week ago
Columbus, Ohio, United States Beacon Hill Full timeWe are seeking a skilled Technical Support Specialist to join our client's technical support team. As a Helpdesk Analyst, you will be responsible for troubleshooting various technical issues both over the phone and in person, while providing excellent customer service. You will work with a variety of technologies and be expected to learn new ones. If you are...
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Technical Support Specialist
6 days ago
Columbus, Ohio, United States Insight Global Full timeJob Title: Technical Support EngineerInsight Global is seeking a skilled Technical Support Engineer to join our team. As a second-tier end user contact, support, and resolution expert, you will provide remote guidance and expertise to resolve technical problems for our clients in the charter management industry.The ideal candidate will have experience with...
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Technical Support Specialist
5 days ago
Columbus, Ohio, United States OtterBase Full timeJob OverviewWe are seeking a skilled and detail-oriented Technical Support Specialist to join our team at OtterBase. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a passion for delivering exceptional customer service.Key ResponsibilitiesKey Responsibilities Include:• Serve as the primary point of...
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Technical Support Specialist
2 weeks ago
Columbus, Ohio, United States Beacon Hill Full timeJob Summary:We are seeking a skilled Technical Support Specialist to join our team at Beacon Hill. As a Helpdesk Professional, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Troubleshoot technical issues over the phone and in personProvide excellent customer service and...
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Technical Support Specialist
5 days ago
Columbus, Ohio, United States Insight Global Full timeJob SummaryInsight Global is seeking a Technical Support Specialist to provide expert technical guidance and support to our clients in the charter management industry. As a second-tier end user contact, you will be responsible for resolving technical problems and providing remote assistance to customers.The ideal candidate will have in-depth knowledge of...
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Technical Support Specialist
5 days ago
Columbus, Ohio, United States The Judge Group Full timeTechnical Support SpecialistContract to hire roleKey Responsibilities:Provide technical support for POS systems, ensuring seamless operation and resolving issues in a timely manner.Requirements:5+ years of experience in ARGO Teller or similar POS systems.Tech Stack:Java, J2EE, Web Services, HTML, XML, JavaScript, PowerShell, SQL, C++ development.Preferred...
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Technical Support Specialist
6 days ago
Columbus, Ohio, United States Russell Tobin Full timeJob Title: Technical Support SpecialistLocation: Columbus, OHDuration: 6 Months Contract+Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Russell Tobin. As a Technical Support Specialist, you will be responsible for providing top-tier customer service to our clients, resolving technical issues, and ensuring a...
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Technical Support Specialist
2 weeks ago
Columbus, Ohio, United States Veeam Software Full timeJob OverviewVeeam Software is seeking a highly skilled Technical Support Engineer to join our team. As a key member of our support organization, you will be responsible for providing exceptional customer service and technical expertise to our customers.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email, and...