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Field Support Engineer
2 months ago
The Field Service Engineer at Danaher Corporation plays a pivotal role in enhancing our customers' experiences by delivering exceptional service and support. This position is essential for driving revenue growth through the identification and submission of qualified leads while maintaining strong relationships with clients.
Key Responsibilities:
1. Execute installation, qualification, routine maintenance, and repairs of instruments at client locations.
2. Manage administrative duties including service scheduling, documentation completion, and inventory management.
3. Collaborate effectively as part of a broader customer-facing team, which includes Customer Care, Service Sales, and Account Managers.
Qualifications:
The ideal candidate will possess a background in Biomedical, Mechanical, or Electrical Engineering, Automation, Electronics, or related STEM fields. This experience may be derived from a Bachelor's degree, Associate's degree, military service, or equivalent technical education or professional experience.
Skills Required:
- Proficient in the use of calibrated tools, hand tools, and power tools.
- Excellent communication skills, both verbal and written, with a focus on delivering outstanding customer service.
Travel and Physical Requirements:
This role necessitates travel, which may include up to 50% overnight stays. A valid driver's license with a satisfactory driving record is required. Candidates should be capable of lifting, moving, and placing up to 50lbs, and must be able to stand, walk, sit, squat, kneel, and ascend/descend stairs as needed.
Preferred Experience:
Experience in environments adhering to GxP guidelines, strong IT skills related to Networking and Automation, and familiarity with electronics and electricity will be advantageous.
Compensation:
The annual salary range for this position is competitive, and the role is also eligible for bonus/incentive pay. We offer a comprehensive benefits package that includes paid time off, medical/dental/vision insurance, and a 401(k) plan for eligible employees.
At Danaher Corporation, we are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and equality.
