Operations Support Specialist

1 month ago


Cranbury, New Jersey, United States Citizenship and Immigration Services Full time
Job Summary

This position is located in the Field Operations Directorate, Office of Field Operations, District 14, New Jersey Central Field Office. As an Operations Support Specialist, you will provide management services essential to the direction and operation of USCIS, assist management in administering policies and procedures, and provide advice and instruction to fellow employees.

Key Responsibilities
  • Provide a variety of management services essential to the direction and operation of USCIS.
  • Assist management in administering policies and procedures.
  • Provide advice and instruction to fellow employees.
  • Compile and update budget data on spreadsheets for budget requests.
  • Draft and prepare personnel action requests to be submitted for hiring managers.
  • Track promotion eligibility dates of employees using a database.
  • Collect information related to workflow, office procedures, and control systems in support of program evaluations.
  • Document the usage of government motor vehicles by employees.
  • Respond to routine questions concerning administrative procedures/requirements.
  • Partner with managers and employees to resolve clerical/administrative challenges.
Requirements
  • You must be a U.S. Citizen or U.S. National to apply for this position.
  • Successfully pass a Background Investigation including financial disclosure.
  • You must pass a drug screening.
  • You must submit resume and supporting documentation.
  • Males born after 12/31/1959 must be registered with the Selective Service.
  • Political appointees may require OPM approval before on-boarding.
  • USCIS applies the Telework Enhancement Act of 2010 to its telework and remote work programs.
Qualifications
  • GS-05: You qualify at the GS-05 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-04 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.
  • GS-07: You qualify at the GS-07 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-05 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.
  • GS-09: You qualify at the GS-09 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-07 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.
Additional Information

USCIS provides telework opportunities for eligible employees serving in positions approved to work at an alternate work site in accordance with agency policy. Teleworkers are required to work at the official worksite at least two days during each bi-weekly pay period. Teleworkers are expected to work during dismissals and closures or request leave. THIS IS NOT A REMOTE POSITION. You will be expected to report for work at a USCIS facility based on the needs of the hiring office.



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