Retail Service Representative

7 days ago


Burlington, Massachusetts, United States Planet Fitness, Inc. Full time

Job Summary: We are looking for a highly motivated Retail Service Representative to join our night operations team. As a key member of our team, you will be responsible for ensuring a seamless member experience, resolving issues promptly, and maintaining a clean and welcoming gym environment.

Key Responsibilities:

  • Provide exceptional customer service to members, responding to inquiries and resolving issues in a timely and professional manner
  • Maintain a high level of product knowledge, recommending services and products to members as needed
  • Ensure all equipment and facilities are maintained in good condition, reporting any issues to management promptly
  • Work collaboratively with colleagues to achieve sales and membership targets
  • Pursue ongoing learning and development opportunities to enhance your skills and knowledge

What We Offer: In addition to a competitive salary and benefits package, you will enjoy a supportive and inclusive work environment, with opportunities for career growth and development.

About Us: At Planet Fitness, we are passionate about helping people achieve their fitness goals and live healthier lifestyles. Our mission is to provide a non-intimidating, Judgement-Free Zone where everyone feels welcome and supported.



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