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Creative Retail Sales Associate

1 month ago


Burlington, Massachusetts, United States Michaels Arts and Crafts Full time
Job Overview

We are seeking a highly skilled and enthusiastic Creative Retail Sales Associate to join our team at Michaels Arts and Crafts. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a visually appealing store environment.

About Michaels

Michaels is the leading creative destination in North America, operating over 1,300 stores in 49 states and Canada. Our purpose is to fuel the joy of creativity, and we strive to provide an inclusive and inspiring shopping experience for all customers.

Job Description
  • Customer Service: Provide personalized attention to customers, answering questions and making recommendations on products and services.
  • Sales Growth: Meet or exceed sales targets by promoting products, managing inventory, and implementing visual merchandising strategies.
  • Store Appearance: Maintain a clean, organized, and visually appealing store environment, adhering to company standards and guidelines.
Required Skills and Qualifications
  • Retail Experience: Minimum one year of retail sales experience, preferably in a creative or arts-focused environment.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to work effectively with customers, colleagues, and management.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to resolve customer complaints and issues in a professional and courteous manner.
Benefits
  • Competitive Salary: $45,000 - $55,000 per year, depending on experience.
  • Benefits Package: Comprehensive benefits package, including health insurance, paid time off, and employee discounts.
  • Tuition Assistance: Eligible employees can receive tuition assistance to pursue continuing education or certification programs.
Why Work at Michaels?

We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team members enjoy competitive salaries, comprehensive benefits, and a range of perks, including employee discounts and tuition assistance.