Sales and Account Representative

3 days ago


Kansas City, Missouri, United States Genesis Global Group Full time
About the Job

The Genesis Global Group is looking for a skilled Client Acquisition Specialist to expand its sales force throughout the U.S. As an Entry-Level Account Manager, you will be responsible for maintaining a large client base of existing customers for MDL and serving as a liaison between management and customers to resolve any customer issues.

Responsibilities:

  • Growing client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
  • Establishing positive long-term client relations
  • Educating and training clients, researching problems and coordinating solutions between the laboratory and client
  • Working closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
  • Monitoring, evaluating, and reporting the level of client satisfaction and recommending appropriate corrective action as required
  • Maintaining knowledge of competitors and their presence in assigned territory

Requirements:

  • 1-3 years of successful customer service experience
  • Well-developed multi-tasking, organizational skills, and detail orientation are key to success
  • Energy, motivation, enthusiasm, and integrity
  • Excellent written and verbal communication skills
  • Must demonstrate sound judgment and decision-making ability
  • Computer proficiency in MS Office, Excel, e-mail and internet functions
  • Knowledge of laboratory testing and competing products
  • Must be able to travel within the coverage area and occasionally nationwide

Estimated Salary: $65,000 per year



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