Field Service Operations Coordinator
3 weeks ago
We are currently seeking a Field Service Operations Coordinator to join our team at DXP Enterprises. In this role, you will play a critical part in coordinating the field service operations of our company. Your primary responsibilities will include scheduling technicians, communicating with customers, and ensuring accurate job information. If you have a background in dispatching, scheduling, or customer service, we encourage you to apply.
Key Responsibilities:
- Schedule technicians to ensure efficient job completion.
- Communicate with customers to confirm schedules and address any concerns.
- Verify that all scheduled jobs have a valid PO#/CC# and update customer and equipment information as needed.
- Invoice completed jobs accurately and efficiently.
Requirements:
- Prior experience as a dispatcher or scheduler is preferred.
- Excellent written, verbal, and telephone communication skills are essential.
- Proficiency in CRM software and computer systems is required.
- Familiarity with industries such as Automotive, Concrete, Forklift, HVAC, Refrigeration, Rental, and Field Service Repair is an asset.
- Candidates must pass a drug test and background check prior to employment.
- New employees must be COVID-19 vaccinated.
Compensation and Benefits:
The compensation package for this role includes a salary range of $22-$28 per hour, based on experience. Additionally, benefits include medical, dental, vision, and 401(k) plans. We offer a supportive work environment and opportunities for career growth and development.
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