Swing Shift Operations Coordinator

3 weeks ago


Sacramento, California, United States CALIFORNIA PATROL OPERATIONS Full time
Job Overview:
As a swing shift operations coordinator, you will play a critical role in ensuring the smooth operation of our call center. You will be responsible for coordinating and managing the workflow of our customer service representatives, ensuring that customer calls are handled efficiently and effectively.

Key Responsibilities:
- Coordinate and manage the workflow of customer service representatives.
- Monitor and analyze customer call data to identify trends and areas for improvement.
- Collaborate with colleagues to achieve team goals and objectives.

Requirements:
- High school diploma or equivalent required.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic computer skills and knowledge of software applications.

What We Offer:
- Competitive salary: $55,000 - $65,000 per year.
- Opportunities for career advancement and professional growth.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- Paid time off and holidays.
- Overtime pay available.

About Our Company:
CALIFORNIA PATROL OPERATIONS is a leading provider of customer service solutions. We are committed to delivering exceptional service to our clients and customers.

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