Customer Service Representative
3 weeks ago
Oldcastle BuildingEnvelope is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.
Key Responsibilities- Respond to customer inquiries via phone, email, and other communication channels
- Process customer orders, returns, and exchanges in a timely and accurate manner
- Resolve customer complaints and issues in a professional and courteous manner
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Ability to maintain confidentiality and handle sensitive customer information
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
Oldcastle BuildingEnvelope is a leading supplier of value-added, glazing-focused, interior, and exterior products and services. We design, engineer, test, and manufacture solutions in engineered curtain walls, storefronts, entrances, architectural glass, shower enclosures, glazing hardware, windows, railings, and more. Our company culture is built on a foundation of teamwork, innovation, and customer satisfaction.
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Customer Service Representative
4 weeks ago
Miami, United States SSM Services, inc Full time $40,000 - $55,000Job DescriptionJob DescriptionOur Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative will receive hands-on training to become a...
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