Experiential Retail Manager

1 week ago


Philadelphia, Pennsylvania, United States Insomnia Cookies Full time
Job Title: Manager in Training (Events Supervisor)

Insomnia Cookies is seeking a highly motivated and experienced Manager in Training (Events Supervisor) to join our flagship property in the Italian Market neighborhood of South Philly. As a key member of our team, you will be responsible for leading events, managing the event space, and driving sales opportunities.

Key Responsibilities:
  • Head Supervisor for all events held at the store
  • Conduct weekly event space showings to potential clients
  • Lead CookieLab and Wharton St store's success as the Manager-on-Duty during scheduled days
  • Hire, train, develop, and retain great talent
  • Drive B2B and community sales opportunities
  • Support General Manager with ordering, inventory control, and scheduling
  • Maintain organization of all equipment, freezers, prep areas, and dry storage
Requirements:
  • 2+ years of restaurant and/or retail management experience
  • 1+ year of experience as a restaurant or store trainer
  • 1 year of prior experience with managing an event space
  • Experience leading a team of 20+ employees
  • Strong Customer Service skill set and experience
  • Excellent organizational and time management
  • Ability to work evening shifts and weekends
  • Ability to hold team members accountable while fostering growth
  • Experience in cultivating a people-centric sales culture
  • Proficiency in computer skills including email, Word, Excel, etc
Compensation and Benefits:
  • Base salary range of $50,000 - $55,000
  • End of period bonus
  • $25.00 per month cellphone data plan stipend
  • Excellent comprehensive benefits coverage including medical, dental, vision, and pet insurance plans
  • 401K with contribution match
  • 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave
  • Enrollment in our learning/training platform
  • Free cookies, awesome swag, and so much more


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