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Dental Office Coordinator

2 months ago

Worcester, Massachusetts, United States Edward M. Kennedy Community Health Center, Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Dental Receptionist to join our team at Edward M. Kennedy Community Health Center, Inc. in Worcester, MA. The successful candidate will be responsible for providing exceptional patient care, managing schedules, and ensuring seamless communication between patients, providers, and staff.

Key Responsibilities
  • Manage patient registration, including verifying insurance information and collecting co-payments.
  • Coordinate schedules, including confirming appointments and tracking no-shows.
  • Provide excellent customer service, responding to patient inquiries and concerns in a timely and professional manner.
  • Maintain accurate financial records, processing receipts and recording transactions.
  • Collaborate with healthcare providers and staff to ensure efficient and effective patient care.
Requirements
  • Bilingual in English/Spanish or English/Portuguese.
  • 1-2 years of experience in a healthcare-related field, preferably in a dental office setting.
  • Strong computer skills, including typing and data entry.
  • Associates degree or certification in a healthcare-related discipline.
  • Experience with health insurance entitlement programs and benefits.
What We Offer
  • Competitive salary based on experience.
  • Medical insurance with 80% employer contribution.
  • Generous time off packages.
  • Dental and Vision insurance.
  • 403b Retirement Plan with employer match.
  • Flexible Spending Accounts.
  • Employee Assistance Program.