Community Brand Ambassador

4 weeks ago


Omaha, Nebraska, United States Fiber First Full time

FiberFirst is seeking a highly motivated Community Brand Specialist to drive brand awareness and customer engagement in Omaha, NE. This role will focus on supporting events & awareness campaigns, working directly with HOA's, local Chambers of Commerce, property managers, and other local leaders to drive FiberFirst's internet connectivity business within the community.

The ideal candidate will have a genuine enthusiasm for interacting with customers and communities, driving brand loyalty through positive and memorable experiences. They will be hands-on, actively engaging with the community, and naturally collaborative with a demonstrated ability to work with diverse teams to effectively engage with all levels of leadership and the broader community.

Key responsibilities include:

  • Executing local events to promote our products and services and engage with potential customers.
  • Acting as the face of the brand at community events, HOA meetings, and town halls, representing the company with professionalism and enthusiasm.
  • Hosting apartment/condo (MDU) and HOA table events to build relationships and increase customer acquisition within communities.
  • Providing bulk property (apartment/condo/HOA) support, including marketing efforts and coordination with property managers.
  • Building and maintaining relationships with local businesses and organizations to foster brand loyalty and create partnership opportunities.
  • Distributing door hangers, installing and maintaining cabinet signs, yard signs, and other marketing materials to directly reach potential customers and enhance brand visibility.
  • Participating in a street team focused on generating social media content, videos, and customer testimonials to amplify brand messaging.
  • Gathering and reporting customer feedback to the marketing and product teams for continuous improvement.
  • Collaborating with the sales team to drive conversions and meet targeted sales goals.
  • Managing set-up and tear-down of event booths/tables, ensuring a polished and organized appearance.
  • Monitoring and tracking the effectiveness of marketing campaigns and promotional activities, documenting all related marketing and sales activities, tracking expenses, and maintaining accurate records to provide insights for future strategies.
  • Staying up-to-date on industry trends and competitors, sharing insights with the team to enhance our market positioning.

We offer a competitive salary, medical and dental plan, vision plan, PTO, 401(K) with company match, and a collegial environment of talented professionals. FiberFirst is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.



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