IT Support Specialist
3 days ago
About Skyline Enterprises
Skyline Enterprises is a leading provider of innovative solutions and services. Our company is dedicated to delivering exceptional results and exceeding customer expectations.
Job Summary
We are seeking a highly motivated and experienced IT Support Specialist to join our team. The successful candidate will be responsible for providing technical support and assistance to our employees and customers.
Key Responsibilities
- Receive and resolve user, hardware, and system issues in collaboration with the team
- Configure, document, install, troubleshoot, and hand over hardware and software
- Install updates, hotfixes, and new releases
- Create and manage user accounts and permissions in various applications
Requirements
- Completed IT education or equivalent qualification
- Strong interest in information technology and new technologies
- Preferably some experience in support and user support
- Proficient in Windows systems, standard software, and network technologies, with knowledge of Linux and/or other operating systems being a plus
- Good knowledge of standard IT components (PC, laptop, printer, peripherals, etc.) and smartphones, with experience in telephone systems being a plus
- Fluent in German and proficient in technical English (written and spoken)
- Independent, responsible, and goal-oriented work ethic
- Integrity, loyalty, stress resistance, and flexibility
- Valid driver's license and preferably own car
What We Offer
- Comprehensive training by our experienced team
- A dynamic and supportive work environment
- Opportunities for professional growth and development
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