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Bilingual Customer Support Specialist
2 months ago
Job Overview
We are looking for a dedicated Bilingual Customer Support Specialist fluent in both Japanese and English to join our team at Topus. This role is essential for providing exceptional service within the logistics sector. The ideal candidate will possess a few years of experience in an international business environment and demonstrate a strong eagerness to learn. Training will be provided, and we welcome entry-level applicants.
Position: Customer Support Specialist
Industry: Logistics / Import / Export
Location: Hillsboro, OR / Portland Metropolitan Area
Languages Required: Japanese and English
Compensation: $15/hr - $18/hr (Based on experience)
Employment Status: Full-time with excellent benefits
Key Responsibilities
- Respond to customer inquiries via phone and email
- Provide accurate price quotations to clients
- Prepare and organize necessary documentation
- Coordinate and schedule documents as per client requests
- Perform additional tasks as assigned
Qualifications
- 1-3 years of relevant work experience preferred
- Proficiency in Japanese and English at a business level is essential
- Strong communication skills are required
