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Nurse Care Coordinator
2 months ago
Position at Healthmap Solutions
Company Overview
Healthmap Solutions is at the forefront of specialty health management, particularly focusing on progressive diseases with a specialization in kidney health populations. Utilizing advanced clinical data resources and sophisticated analytics, Healthmap Solutions drives innovative specialty health management programs. Our company prides itself on diversity and growth, dedicated to serving both our clients and employees. We advocate for improved health outcomes for those who need our support the most.
Role Overview
The Nurse Care Coordinator plays a crucial role in establishing and nurturing long-term partnerships with healthcare providers, their staff, and Healthmap members engaged in our Kidney Management Program. This position involves coordinating performance enhancement initiatives and care management strategies aimed at elevating health outcomes.
Key Responsibilities
- Serve as the primary contact between Healthmap, healthcare provider practices, and members to ensure effective engagement and performance within our programs.
- Forge new partnerships with providers to enhance engagement and manage an assigned caseload effectively.
- Identify and leverage opportunities to enhance health outcomes for Healthmap members based on specific provider data.
- Facilitate education and communication regarding best practices, process improvements in provider workflows, and Kidney Health Management interventions.
- Spot opportunities to educate provider offices on Chronic Kidney Disease, End Stage Renal Disease, and related therapies.
- Collaborate with physicians and their teams to identify members who could benefit from Care Navigation support, conducting outreach and engaging them in our programs.
- Provide education to Healthmap members on kidney health and associated co-morbid conditions.
- Act as an advocate for Healthmap members, utilizing community resources and serving as a liaison among the member, their support network, treating physician, and ancillary providers to help them achieve their individual health goals.
- Be accountable for personal and departmental performance metrics as established by the organization.
- Ensure timely and accurate reporting to both internal and external stakeholders.
- Maintain comprehensive documentation of all interactions with providers and members to ensure consistency and compliance with industry standards.
- Adhere to Healthmap policies and procedures, ensuring compliance with privacy laws and regulations.
- Perform additional duties as required.
- Minimum of an Associate degree in nursing.
- Active and unrestricted RN license is mandatory.
- At least 3 years of progressive experience in healthcare services, clinical operations, or care management.
- Preferred experience includes 3 years in care gap closure or care coordination activities in outpatient or hospital settings.
- Experience in building and managing relationships with healthcare providers or patients is preferred.
- A valid and unrestricted driver's license is required, as this role involves regular travel.
- Candidate must reside in the assigned state.
- Exceptional verbal, written, and presentation skills.
- Strong interpersonal skills to foster and maintain effective relationships.
- Ability to manage multiple tasks, prioritize effectively, and devise solutions in a dynamic environment.
- Demonstrated leadership capabilities and a commitment to creating a positive work atmosphere.
- Strong analytical and critical thinking skills.
- Ability to promote strong employee engagement within the team.
- Proficiency in Microsoft Office Suite: Outlook, Word, Excel, PowerPoint.
Compensation: Competitive salary range based on experience and market conditions.
Benefits: Comprehensive benefits package including Paid Time Off, Medical, Dental, Vision, Short and Long Term Disability, and a 401K plan with matching contributions.
Equal Opportunity Employment
Healthmap Solutions is an Equal Opportunity Employer and does not discriminate against any job candidate or employee based on various factors including age, race, religion, gender, disability, and more. We are committed to fostering an inclusive workplace that prohibits discrimination and harassment of any kind.
