Restaurant Operations Manager
4 weeks ago
The Role:
As a SONIC Drive-In Shift Manager, you will be responsible for assisting the General Manager and Assistant General Manager in overseeing the daily operations of the restaurant. Your goal will be to provide quality food in a clean, safe, and efficient manner, ensuring that guests have an enjoyable experience at the SONIC Drive-In. Key responsibilities include:
• Supervising and managing a team of employees to ensure they are meeting the high standards of the restaurant
• Assisting with the hiring and training of new employees to ensure they are equipped to provide excellent customer service
• Maintaining and enforcing SONIC safety and sanitation standards to ensure a safe and healthy environment for guests and employees
• Managing the restaurant's operations, including food and paper, labor, and guest service to ensure efficiency and quality
• Providing feedback and coaching to employees to help them improve their performance and achieve their goals
• Creating a positive and upbeat atmosphere during shifts to make work enjoyable for employees
Requirements:
• Excellent leadership and communication skills to effectively manage and motivate a team
• High standards for self and the team to ensure quality and excellence in all aspects of the restaurant's operations
• Positive attitude, especially during rushes or stressful situations, to maintain a calm and composed demeanor
• Ability to prioritize and complete tasks accordingly to ensure the smooth operation of the restaurant
• Effective communication skills to clearly convey expectations and provide feedback to employees
• Basic math and reading skills to accurately manage the restaurant's operations
• Willingness to work irregular hours, including nights, weekends, and/or holidays, to meet the needs of the restaurant and its guests
Accommodations:
As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.
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