Restaurant Operations Manager

4 weeks ago


Johnson City, Tennessee, United States Papa John's - PJ Operations Full time
Job Overview

The Restaurant Operations Manager is responsible for overseeing the daily operations of a Papa John's restaurant, ensuring high-quality products and exceptional customer service are delivered to drive restaurant profitability. Key responsibilities include managing operations, executing company policies and procedures, and maintaining compliance with federal, state, and local laws and ethical business practices.


Key Responsibilities

  • Adhere to guidelines, techniques, and expectations for each station, including dough management, accuracy, and proper portioning. Perform assigned work station duties, such as making quality products, following product preparation procedures, and maintaining established product holding times.
  • Exemplify and exhibit the Core Values, maintain a positive attitude, work well with others, and be flexible and adaptable to change.
  • Ensure adequate shift coverage for the restaurant, provide immediate feedback and correct problems when identified, and maintain product quality, customer service, and performance responsibilities within acceptable standards.
  • Contribute to profit goals by ensuring they stay within company guidelines and target goals, accurately utilizing the FOCUS System, executing cash management duties, and assisting in the management of adequate inventory levels using the company's systems and guidelines to minimize loss.

Requirements

Skills: Cash management, planning and organization, effective communication

Benefits

Insurance

Vacation

401K

Meal discounts



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