Healthcare Operations Specialist

4 days ago


Phoenix, Arizona, United States Women's Health Arizona Full time

Job Description:

We are looking for a highly organized and detail-oriented Healthcare Operations Specialist to join our team at Women's Health Arizona. As a key member of our operations team, you will be responsible for coordinating patient flow, managing front desk operations, and ensuring a positive patient experience.

Key Responsibilities:

  • Patient Check-In and Check-Out: Verify patient demographic and insurance information, update records as necessary, and assist patients with completing registration forms.
  • Appointment Scheduling: Schedule patient appointments accurately, ensuring appropriate time slots and provider availability.
  • Patient Communication: Answer incoming calls and respond to patient inquiries in a timely and professional manner.
  • Administrative Support: Assist with administrative tasks such as filing, faxing, scanning, and organizing medical records.

Requirements:

  • High school diploma or equivalent required; Associate's degree or certification in healthcare administration preferred.
  • Minimum of 1-2 years of experience in a customer service or administrative role, preferably in a healthcare or medical office setting.
  • Excellent communication skills, with the ability to communicate effectively and professionally with patients, staff, and visitors.
  • Strong organizational skills, attention to detail, and ability to manage multiple tasks and priorities in a fast-paced environment.

Salary and Benefits:

The estimated salary for this position is $48,000 - $65,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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