Customer Service Representative
12 hours ago
Sam's Club is seeking a Customer Service Representative to provide exceptional member experiences in our Bismarck, ND location. As a key member of our team, you will be responsible for ensuring members receive outstanding service, resolving issues promptly, and maintaining a positive attitude in a fast-paced environment.
The hourly wage range for this position is $17.00 to $24.70*, with additional compensation in the form of premiums ranging from $0.35 per hour to $3.00 per hour based on schedule, facility, season, or specific work performed.
About the RoleAs a Customer Service Representative, you will:
- Provide exceptional customer service to members across the club, answering any questions they may have
- Maintain a positive attitude by smiling, greeting, and thanking members
- Resolve member issues and concerns in a timely and professional manner
Required Skills and Qualifications:
- Customer service experience, preferably in retail
- Ability to multitask and work in a fast-paced environment
- Excellent communication and problem-solving skills
Sam's Club offers a competitive benefits package, including medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance. You will also receive paid time off, parental leave, family care leave, bereavement, jury duty, and voting leave.
In addition, you will have access to Live Better U, a company-paid education benefit program that provides opportunities for full-time and part-time associates to pursue higher education.
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