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Logistics Support Specialist

2 months ago

Marysville, Washington, United States MiiR Full time
Job Overview

Position: Logistics Support Specialist

Reports To: Warehouse Operations Manager

Hours: Full Time/Salary

Location: On-site

About MiiR:

Established in 2010 and headquartered in Seattle, Washington, MiiR is a design-centric and philanthropy-focused brand that specializes in creating thoughtfully crafted drinkware. Our products are designed to enhance everyday moments and elevate simple rituals by merging aesthetics, functionality, and sustainability. As a certified B Corporation, Climate Neutral Certified brand, Certified Evergreen company, and a member of 1% for the Planet, MiiR has contributed over $4,000,000 and positively impacted the lives of more than 115,000 individuals globally.

MiiR is dedicated to fostering a positive, purpose-driven, and productive workplace that offers ample opportunities for both personal and professional development. Our commitment to our MVPs (Mission, Vision, Practices) drives us to establish MiiR as a leading independent product brand, always emphasizing design and generosity.

Mission: We exist to empower individuals for a brighter future.

Vision: To cultivate more beauty and generosity in the world.

Practices: Collaborate effectively. Stay sharp. Build trust. Improve continuously. Be open and inquisitive.

Position Overview:

The Logistics Support Specialist collaborates with the Warehouse Operations Manager and the Distribution Center Lead to ensure that orders from the domestic distribution center and in-house print network are processed and dispatched efficiently.

Importance of the Role:

The Logistics Support Specialist plays a crucial role in ensuring that orders are accurately packed and prepared for shipment to meet customer expectations. The primary focus is on picking and packing all domestic distribution center parcel orders, along with assisting with various departmental requests and performing general warehouse tasks.

Key Responsibilities:

Direct to Consumer Warehouse:

  • Assist in the picking and packing of Direct-to-Consumer, wholesale, and sample orders.
  • Support inventory management for Direct-to-Consumer, including monitoring and restocking.

Wholesale/Sample Orders:

  • Assist in the packaging of bulk orders, including wholesale orders and managing print vendor inventory transfers, donations, and returns.

General Warehouse Duties:

  • Assist in unloading and loading containers, staging, wrapping, storing, and inventorying products.
  • Utilize a forklift to retrieve and store products, as well as consolidate and move inventory.
  • Maintain cleanliness and organization within the warehouse, including garbage disposal and sweeping.

Inter-Department Communication:

  • Act as the internal point of contact for the Distribution Center, managing communications and responding to inquiries promptly.
  • Facilitate warehouse communications with various company departments.
  • Handle general requests such as shipping inquiries, product specifications, and inventory confirmations, collaborating with the customer service team on order status updates.

Systems Management:

  • Utilize Acumatica for inventory adjustments and product transfers.
  • Manage LTL/FTL quotes, bookings, and scheduling, preparing pallets for transit.
  • Process returns through third-party platforms and monitor logistics to ensure shipping timelines are met.

Benefits:

  • Work at a Certified B Corporation.
  • Comprehensive medical, dental, and vision insurance for eligible employees.
  • 401(k) plan with company matching.
  • Generous paid parental leave.
  • Unlimited vacation policy.
  • Cell phone stipend.
  • Opportunities for professional development, career coaching, and conference attendance.
  • Product discounts and pro deals with outdoor industry partners.

Qualifications and Skills:

  • Ability to lift boxes weighing 20-40 lbs repeatedly.
  • Comfortable standing for extended periods.
  • Forklift certification is a plus.
  • Positive, team-oriented attitude.
  • Strong work ethic.
  • High School Diploma or equivalent.
  • Previous experience in a warehouse setting.
  • Ability to work in a warehouse environment with varying temperatures.
  • Demonstrated passion for the company’s vision, mission, and practices.
  • Strong communication skills and a collaborative mindset.
  • Problem-solving abilities and the capacity to make rational judgments based on relevant information.
  • Strong customer service skills and experience working in a fast-paced environment.