Field Support Specialist

1 week ago


Toledo, Ohio, United States Tata Consultancy Services Full time
Job Title: Field Support Service

At Tata Consultancy Services, we are seeking a highly skilled Field Support Service professional to join our team.

Key Responsibilities:

  • Provide incident resolution and support for remote site networks, compute, storage, and related operations.
  • Offer break/fix level 2 support for in-scope end-user hardware and software.
  • Provide remote and deskside support to authorized users.
  • Manage and maintain inventory of in-scope hardware, including asset tagging and recording.
  • Collaborate with site leads and plant leadership on small projects.
  • Fulfill requests for replacement devices, components, or peripherals from the spares inventory.
  • Manage device life cycle for devices as part of ongoing refresh process.
  • Identify and implement opportunities to consolidate infrastructure, improve utilization, availability, and cost.

Requirements:

  • Ability to travel across North America.

About Us:

Tata Consultancy Services is a leading global IT services company.



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