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Transfer Specialist

2 months ago

Baton Rouge, Louisiana, United States Service Corporation International Full time
Job Summary

Service Corporation International is seeking a skilled Transfer Specialist to join our team. As a Transfer Specialist, you will be responsible for the care, removal, and transport of deceased individuals. This role requires collaboration with other team members to ensure compliance with processes and procedures.

Key Responsibilities
  • Transfers
    • Drive company-owned vehicles to perform transfers of deceased individuals in accordance with local and state/provincial laws, as well as company policies and procedures.
    • Follow processes for chain-of-custody, paperwork, and deceased identification.
    • Cooperate with first responders, coroners, hospital staff, and senior living facility staff to accommodate their processes and procedures.
    • Interact with bereaved family members in a courteous and professional manner, exhibiting sensitivity to the environment and minimizing conversation.
    • Enter deceased event information into proprietary software according to company procedures.
    • Transport caskets to airports, care centers, or funeral homes, and assist with moving caskets.
  • Vehicle Maintenance
    • Wash, vacuum, and clean vehicles to ensure they are presentable.
    • Fuel vehicles as necessary.
    • Follow safety guidelines and expenditure processes.
    • Maintain personal protective and transfer supplies in vehicles, including cleaning products.
    • Identify vehicle engine or operating issues to management and drive vehicles for repair or inspection.
  • Minimum Requirements
    • Education
      • High School Diploma or equivalent.
    • Licenses
      • Current state/province-issued driver's license with an acceptable driving record.
    • Experience
      • At least one (1) year of work experience as a courier or driver, with direct customer interaction strongly preferred.
    • Knowledge, Skills, and Abilities
      • Ability to work a schedule that supports business needs, including weekends and nights.
      • Ability to work on-call weekends, nights, and holidays rotation.
      • Ability to lift up to 75 pounds and push/pull up to 200 pounds.
      • Ability to drive in hazardous, heavy traffic, and weather conditions.
      • Basic computer skills required.
    Work Environment
    • Work indoors and outdoors during all seasons and weather conditions.
    • Local and/or multiple location traveling required.
    • Comply with Field dress code policy.
    Work Postures
    • Frequent, continuous periods of time standing, up to 6 hours per day.
    • Climbing stairs to access buildings frequently.
    Physical Demands
    • Physical effort requiring manual dexterity is required, including paperwork, calculators, computers, and phone usage.
    • Lifting, pushing, pulling up to 75 pounds.
    Work Hours
    • Working beyond 'standard' hours as the need arises.
    • Local travel up to 100% using company vehicle.