Customer Service Representative Position

5 days ago


Irwin, Iowa, United States S and T Bank Full time
Job Description

We are seeking a highly skilled and motivated individual to fill the position of Customer Service Representative at S and T Bank. The successful candidate will be responsible for providing exceptional customer service, resolving customer issues, and promoting our bank's services.

Key Responsibilities
  • Operate a customer service window to provide quality service to customers on various transactions, including deposits, withdrawals, and loan payments.
  • Suggest solutions and options to customers and refer them to appropriate areas of the bank as needed.
  • Resolve customer problems/issues/concerns in an accurate and efficient manner.
Requirements
  • High school diploma or equivalent basic academic education required.
  • One to two years general experience and successful completion of retail training program preferred.
  • Strong interpersonal skills, ability to work independently, and motivated to work as a team player.
Physical Demands

The selected candidate must be able to operate a keypad device for 70% of the day, electronic equipment for 10%, and office equipment for 10%. Standing is required for 2 hours per day in a straight position, and sitting for 5 hours per day in a leaning position.

Estimated Salary Range:

$15.00 - $19.23 per hour.



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