Customer Service Lead Specialist

1 week ago


Irwin, Pennsylvania, United States Rite Aid Full time

Rite Aid is seeking a highly motivated and experienced Customer Service Lead Specialist to join our team.

As a Customer Service Lead Specialist, you will be responsible for supervising store associates, assisting with daily store operations, and providing exceptional customer service. You will also be responsible for overseeing merchandising tasks, performing receiving and stocking procedures, counting and reconciling cash register drawers, preparing deposits and ordering change from the bank, ensuring store inventory is regularly inspected and maintained, and designing a monthly schedule and assigning work to foster an efficient and effective workflow.

Requirements:

  • H.S. Diploma or General Education Degree (GED) required
  • At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level

Benefits:

  • Competitive salary: $45,000 - $55,000 per year
  • Generous paid time off
  • 401K matching
  • Career growth opportunities

About Rite Aid:

We are dedicated to creating an environment that inspires and motivates our associates to reach their full potential. We support personal growth and achievements and provide a competitive benefits package, including a salary range of $45,000 - $55,000 per year, generous paid time off, 401K matching, and career growth opportunities.

The Ideal Candidate:

  • Loves to help people
  • Natural leader who builds solid professional relationships
  • Jumps in and becomes the hero
  • Consistently exceeds expectations
  • Passionate about providing top-notch customer service
  • Keen sense of optimizing processes


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