Customer Service Specialist

4 days ago


Irwin, Pennsylvania, United States Sherwin-Williams Full time
About Sherwin-Williams
Sherwin-Williams is a leading provider of paints, coatings, and related products. We're committed to helping our employees and their families live healthier, save smarter, and feel better.

Estimated Salary: $45,000 - $60,000 per year

Job Description
As a Customer Service Specialist at Sherwin-Williams, you'll play a critical role in providing exceptional customer service and driving sales growth. Your primary responsibilities will include:
  1. Assisting customers with their paint and coating needs, providing expert advice and guidance.
  2. Maintaining a high level of product knowledge and staying up-to-date on new products and technologies.
  3. Processing sales transactions accurately and efficiently, while meeting or exceeding sales goals.
  4. Building strong relationships with wholesale and retail customers, ensuring timely delivery of products and excellent customer service.

Required Skills and Qualifications
To succeed in this role, you'll need:
  1. A high school diploma or equivalent, with a minimum of one year of experience in sales, customer service, or a related field.
  2. Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  3. The ability to lift up to 50 pounds frequently and up to 70 pounds occasionally, with or without reasonable accommodation.

Benefits
Sherwin-Williams offers a comprehensive benefits package, including:
  • Medical, dental, and vision coverage
  • 401(k) retirement plan with company match
  • Life insurance and disability benefits
  • Tuition reimbursement program

Other Information
We are an equal employment opportunity/affirmative action employer, committed to diversity and inclusion. If you're passionate about delivering exceptional customer service and driving sales growth, we encourage you to apply.

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