Enterprise Identity Access Management Specialist
3 weeks ago
Job Summary:
Trinity Health is seeking a highly skilled Enterprise Identity Access Management Specialist to join our team. This role will be responsible for providing enterprise-level support, standards, and best practices for identity access management (IAM) and IAM-related services.
Key Responsibilities:
- Support and optimize financial, clinical, informational, and infrastructure systems/platforms that provide business customers with optimally performing services.
- Collaborate with Product Engineering, Product Management, and Enterprise Information Security to assure seamless transition of new products and designs to Service Optimization.
- Provide a high level of technical support of platform and product designs and collaborate with cross-functional teams to assure the successful deployment of any design or product.
- Monitor and analyze the current state of platforms to assure performance is within pre-determined thresholds.
- Implement platform technology in conjunction with established platform strategy.
- Identify, escalate, and support process improvement initiatives to optimize efficiency, reliability, and quality of service.
- Perform environment capacity planning and performance monitoring on all platform hardware.
- Assure all hardware and software is covered by 24x7x365 maintenance contracts.
- Utilize software and hardware tools to diagnose and resolve problems and factors affecting performance and service levels.
- Participate in the development, implementation, and testing of installs and upgrades to existing solutions.
- Participate in data migration and lifecycle projects.
- Participate in disaster recovery planning and exercises.
Requirements:
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
- Five (5) years' progressive experience in hardware, software, application, and systems engineering within specific IT disciplines.
- Comprehensive skills in technical documentation, DevOps, and ITIL concepts.
- Knowledge of cloud platforms or software as a service applications.
- Ability to serve as a mentor to less experienced team members and provide training and guidance on system functionality and software products.
Work Environment:
This position operates in a typical office environment. The incumbent communicates frequently, in person and over the telephone, with others in different locations working jointly on technical issues.
Trinity Health Commitment:
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. We integrate diversity, equity, and inclusion in all that we do. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve.
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