Enterprise Identity Access Management Specialist

3 weeks ago


Livonia, Michigan, United States Trinity Health Full time

Job Summary:

Trinity Health is seeking a highly skilled Enterprise Identity Access Management Specialist to join our team. This role will be responsible for providing enterprise-level support, standards, and best practices for identity access management (IAM) and IAM-related services.

Key Responsibilities:

  • Support and optimize financial, clinical, informational, and infrastructure systems/platforms that provide business customers with optimally performing services.
  • Collaborate with Product Engineering, Product Management, and Enterprise Information Security to assure seamless transition of new products and designs to Service Optimization.
  • Provide a high level of technical support of platform and product designs and collaborate with cross-functional teams to assure the successful deployment of any design or product.
  • Monitor and analyze the current state of platforms to assure performance is within pre-determined thresholds.
  • Implement platform technology in conjunction with established platform strategy.
  • Identify, escalate, and support process improvement initiatives to optimize efficiency, reliability, and quality of service.
  • Perform environment capacity planning and performance monitoring on all platform hardware.
  • Assure all hardware and software is covered by 24x7x365 maintenance contracts.
  • Utilize software and hardware tools to diagnose and resolve problems and factors affecting performance and service levels.
  • Participate in the development, implementation, and testing of installs and upgrades to existing solutions.
  • Participate in data migration and lifecycle projects.
  • Participate in disaster recovery planning and exercises.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
  • Five (5) years' progressive experience in hardware, software, application, and systems engineering within specific IT disciplines.
  • Comprehensive skills in technical documentation, DevOps, and ITIL concepts.
  • Knowledge of cloud platforms or software as a service applications.
  • Ability to serve as a mentor to less experienced team members and provide training and guidance on system functionality and software products.

Work Environment:

This position operates in a typical office environment. The incumbent communicates frequently, in person and over the telephone, with others in different locations working jointly on technical issues.

Trinity Health Commitment:

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. We integrate diversity, equity, and inclusion in all that we do. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve.



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