Director of Financial Aid and Scholarships

4 weeks ago


Roanoke, Virginia, United States InsideHigherEd Full time
About the Role

Hollins University is seeking a highly skilled and experienced professional to serve as the Director of Scholarships and Financial Aid. This key leadership position plays a critical role in ensuring the university's commitment to providing exceptional financial aid services to its students.

The Director of Scholarships and Financial Aid will be responsible for overseeing all financial aid-related responsibilities and functions, ensuring full compliance with federal and state laws governing financial aid. This includes establishing effective financial aid policies and procedures, awarding and reviewing aid for students, and managing federal and state grant programs.

The ideal candidate will possess a strong understanding of higher education financial aid laws and regulations, as well as excellent leadership, communication, and interpersonal skills. They will be able to multitask, meet deadlines, and handle sensitive matters with discretion and confidentiality.

Key Responsibilities
  • Oversee all financial aid-related responsibilities and functions
  • Ensure compliance with federal and state laws governing financial aid
  • Establish effective financial aid policies and procedures
  • Award and review aid for students
  • Manage federal and state grant programs
  • Supervise and support staff
  • Monitor satisfactory academic progress of students
  • Test and update the financial aid module of the university's Banner database
  • Complete surveys and reports for the office
  • Oversee the annual A-133 audit preparation activities
  • Identify recipients for endowed scholarships
  • Counsel students on financial literacy and student loans
  • Manage federal and institutional student employment programs
  • Support student orientations
  • Develop and update marketing materials for the office
  • Monitor federal student loan default rates
  • Oversee the university's federal Perkins loan servicer's activities
  • Fulfill data requests for the Board of Trustees and university Cabinet
Qualifications
  • Bachelor's degree
  • Minimum of three years of progressive higher education financial aid experience
  • Knowledge of laws that govern higher education financial assistance
  • Excellent written and oral communication, interpersonal, customer service, organizational, detail, accuracy, data extraction, statistical reporting, project management, and problem-solving skills
  • Abilities to multitask, meet deadlines, handle sensitive matters, use sound judgment, exhibit discretion, maintain confidentiality, and work well with students
  • Public speaking experience
  • Extensive experience with Microsoft Office
Preferred Qualifications
  • Master's degree
  • Experience with Ellucian Banner and/or Technolutions Slate
  • Supervisory experience


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