Guest Services Associate for Planet Fitness

2 weeks ago


Centereach, New York, United States Planet Fitness Full time

Join Our Team as a Front Desk Associate at Planet Fitness

As a Front Desk Associate at Planet Fitness, you will play a vital role in fostering a friendly and inclusive atmosphere for our members. Your responsibilities will include engaging with members and visitors to ensure a memorable experience at our facility.

Key Responsibilities:

  • Welcome members and guests upon arrival and departure, providing assistance and support as needed
  • Encourage the club's Judgment Free Zone by interacting positively with members throughout the facility
  • Manage membership-related processes including sign-ups, modifications, and cancellations
  • Support retail transactions and contribute to achieving sales objectives
  • Ensure cleanliness and hygiene of club equipment and amenities

Required Qualifications:

  • Ideally, 6-12 months of experience in customer service
  • Must be at least 18 years of age
  • Basic proficiency in computer usage is necessary
  • Willingness to obtain CPR/AED Certification

Physical Requirements:

  • Ability to stand and move throughout the shift
  • Capability to lift items weighing up to 75 pounds
  • Exposure to cleaning agents
  • Ability to bend and twist to perform tasks


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