Senior Property Claims Adjuster

5 days ago

Columbus, Ohio, United States Engle Martin Full time
Job Title: Senior Property Adjuster

Engle Martin is seeking a highly skilled Senior Property Adjuster to join our team. As a Senior Property Adjuster, you will be responsible for determining and communicating the extent of loss or damage associated with commercial property claims in a variety of business classes.

Key Responsibilities:
  • Investigate insurance claims in various settings, including retail establishments, office buildings, commercial facilities, and more, to assess loss or damage resulting from events such as inclement weather, earthquakes, fire, vandalism, or accidents.
  • Conduct property inspections and photographs to depict and substantiate losses or damage, or the lack thereof, using a knowledge of property and construction, and/or knowledge of the specific industry or business affected.
  • Obtain necessary information from claimants and experts, such as architects, engineers, builders, and accountants, to fully and accurately assess the extent of the loss.
  • Work cooperatively with expert witnesses, attorneys, public adjusters, and carrier's examiners to conduct investigations, confirm findings, and support evaluations.
  • Apply a thorough understanding of insurance policies and policy interpretation to establish appropriate loss estimates based on all relevant information and findings.
  • Recommend the reasonable and proper amount the insurance company should pay on a claim.
  • Ensure the accuracy of information collected and reported and guard against fraudulent claims.
  • Prepare accurate, clear, thorough, and concise reports and letters to insurance carriers, providing conclusions and recommendations.
Requirements:
  • Bachelor's Degree Preferred
  • 2-5 years' experience in commercial property loss adjusting; experience with catastrophe claims; wide range of experience in various classes and types of business risk, including manufacturing, retail, industrial, habitational, and hospitality.
  • Ability to understand claims adjudication process with sound knowledge of commercial and residential construction industries.
  • Knowledge of property claim law.
  • Active license, or ability to promptly obtain such, in the assigned state(s).
Desired Skills and Abilities:
  • Exceptional written and verbal communication skills.
  • Ability to manage multiple priorities and meet deadlines.
  • Passionate about providing exceptional customer service.
  • Skilled in analyzing, interpreting, and reporting pertinent information.
  • Strong research and investigative skills.
  • Conflict resolution and persuasion abilities.
  • Organized and detail-oriented.
  • Excellent problem-solving and critical thinking skills.
  • Ability to work both independently and as part of a team.
Working Conditions:

Frequently requires work to be performed at the site of the property damage or loss, including locations where disasters or catastrophes have occurred. May require evening, overnight, and weekend travel and work. During catastrophes, required travel could last 2 weeks or more. The incumbent could be exposed to outside weather and environmental conditions, including extreme heat, cold, and precipitation.

The incumbent may be required to work in close quarters, crawl spaces, small, enclosed rooms, narrow aisles, passageways, or other enclosed areas, requiring physical agility and resistance to claustrophobia. The incumbent may be required to work in high areas such as roofs or scaffolding, requiring physical agility, balance, and resistance to acrophobia.

In addition to the working conditions and associated physical activities and requirements above, the incumbent may be required to climb, balance, stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, finger, grasp, or feel, especially in the course of investigating and assessing property damage; these requirements may include the need to lift weights of up to 50 pounds, including a ladder.

The work requires close visual acuity, with or without correction, to prepare reports containing words, symbols, and numerical figures; the incumbent is required to view a computer terminal, use a keyboard, read printed documents, make detailed visual inspections, perceive color, perceive depth, and have a sufficient field of vision to carry out all inspection and related duties.

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