Program Specialist II-DOE

2 weeks ago


Tallahassee, Florida, United States State of Florida Full time
Job Summary

We are seeking a highly skilled and organized Program Specialist II to join our team at the Florida Department of Education. As a key member of our Office of K-12 School Choice, you will be responsible for executing various functions related to private schools, state scholarship programs, and student participation.

Key Responsibilities
  • Provide expert knowledge on laws related to private schools, state scholarship programs, and student participation, including eligibility.
  • Assist in answering questions from the public and school district personnel related to private schools and scholarship programs.
  • Correspond with individuals regarding the procedure for filing a complaint against a private school participating in state scholarship programs.
  • Log, track, and follow-up on all complaints/inquiries submitted to the office.
  • Conduct inquiries into complaints, following established regulations and guidelines.
  • Prepare notifications related to participating private school compliance & scholarship student eligibility.
  • Communicate professionally and timely with other office staff about the status of complaints/inquiries.
  • Coordinate responses to incoming correspondence from external customers regarding the scholarship programs and private schools.
Requirements
  • Three years of relevant experience.
  • Proficiency in Microsoft Office Suite.
  • Ability to communicate effectively, including verbal and written communication.
Preferred Qualifications

Preference will be given to applicants who have knowledge of laws, rules, policies, and procedures relating to K-12 educational programs.

Benefits
  • State Group Insurance coverage options.
  • Retirement plan options, including employer contributions.
  • Nine paid holidays and a Personal Holiday each year.
  • Annual and Sick Leave Benefits.
  • Student Loan Forgiveness Program (Eligibility required).
  • Flexible Spending Accounts.
  • Tuition Fee Waivers (Accepted by major Florida colleges/universities).
  • Ongoing comprehensive training provided.
  • Career Growth.
  • Highly skilled, professional environment.

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