Program Specialist II-DOE
2 weeks ago
We are seeking a highly skilled and organized Program Specialist II to join our team at the Florida Department of Education. As a key member of our Office of K-12 School Choice, you will be responsible for executing various functions related to private schools, state scholarship programs, and student participation.
Key Responsibilities- Provide expert knowledge on laws related to private schools, state scholarship programs, and student participation, including eligibility.
- Assist in answering questions from the public and school district personnel related to private schools and scholarship programs.
- Correspond with individuals regarding the procedure for filing a complaint against a private school participating in state scholarship programs.
- Log, track, and follow-up on all complaints/inquiries submitted to the office.
- Conduct inquiries into complaints, following established regulations and guidelines.
- Prepare notifications related to participating private school compliance & scholarship student eligibility.
- Communicate professionally and timely with other office staff about the status of complaints/inquiries.
- Coordinate responses to incoming correspondence from external customers regarding the scholarship programs and private schools.
- Three years of relevant experience.
- Proficiency in Microsoft Office Suite.
- Ability to communicate effectively, including verbal and written communication.
Preference will be given to applicants who have knowledge of laws, rules, policies, and procedures relating to K-12 educational programs.
Benefits- State Group Insurance coverage options.
- Retirement plan options, including employer contributions.
- Nine paid holidays and a Personal Holiday each year.
- Annual and Sick Leave Benefits.
- Student Loan Forgiveness Program (Eligibility required).
- Flexible Spending Accounts.
- Tuition Fee Waivers (Accepted by major Florida colleges/universities).
- Ongoing comprehensive training provided.
- Career Growth.
- Highly skilled, professional environment.
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