Senior Catering Operations Manager

4 weeks ago


Étreux, Hauts-de-France, United States Aramark Full time
Job Summary

The Senior Catering Operations Manager is a key leadership role that oversees the planning and execution of catering orders and special events. This position is responsible for leading the catering team and ensuring that all events are executed in line with customer expectations.

Key Responsibilities
  • Develop and complete catering solutions to meet customers' needs
  • Develop and maintain effective client and customer rapport
  • Deliver consistent quality in planning and carrying out events
  • Facilitate the delivery of prepared food built from banquet event orders
  • Assist clients in planning special events and providing creative solutions to clients' needs
  • Train and direct catering employees to ensure catering and events standards are followed
  • Provide completed Banquet Event Orders to team and handle quality assurance with all requests
  • Responsible for delivering sales, food, and labor targets and maintaining department budgets
  • Responsible for execution of catering events of varied size and scope including staffing and management
  • Ensure accurate reporting of all catering related revenue, expenses, and receivables
  • Recruit, train, schedule, and lead Catering team
  • Ensure compliance with all food, occupational and environmental safety policies
Requirements
  • Requires at least 3 years of experience
  • Requires at least 1-3 years of experience in a management role
  • Previous experience in events and catering required
  • Requires a bachelor's degree or equivalent experience
  • Available to work event-based hours
  • Must have excellent communications skills
  • Complete Food Handlers and Alcohol Service Certifications as required
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
  • Ability to stand for extended periods of time


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