Phone Order Specialist

3 days ago


Albany, Georgia, United States UniFirst Full time
About the Job:
We are seeking a skilled Customer Service Representative to join our team at UniFirst. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers through phone and in-person interactions. Your primary responsibilities will include:
  1. Handling telephone inquiries and taking orders over the phone
  2. Performing data entry and maintaining accurate records
  3. Providing inside support to sales representatives
  4. Resolving customer issues and concerns
  5. Processing credits and exchanges, and collecting accounts receivables
  6. Receiving walk-in customers and assisting them with product selection and ordering

What We Offer:
As a valued member of our team, you can expect a competitive salary range of $50,000 - $60,000 per year, based on experience and qualifications. In addition to a salary, you will also receive a comprehensive benefits package, including medical, dental, and vision coverage, a 401(k) plan with company match, and tuition reimbursement and professional development opportunities.
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