Account Service Representative

1 day ago


Albany, Georgia, United States UniFirst Full time
Key Responsibilities:
The successful candidate will have the following key responsibilities:
  1. Respond to customer inquiries via phone and resolve issues in a timely and professional manner
  2. Take orders over the phone and process payments accurately
  3. Maintain accurate and up-to-date records of customer interactions and transactions
  4. Provide exceptional customer service and support to internal stakeholders, including sales representatives
  5. Process credits and exchanges, and collect accounts receivables in a timely and efficient manner
  6. Assist walk-in customers with product selection and ordering

Requirements:
To be considered for this role, you must have:
  • 1+ years of customer-facing experience
  • Excellent communication and interpersonal skills
  • Basic computer skills and knowledge of data entry software


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