Account Service Representative
1 day ago
The successful candidate will have the following key responsibilities:
- Respond to customer inquiries via phone and resolve issues in a timely and professional manner
- Take orders over the phone and process payments accurately
- Maintain accurate and up-to-date records of customer interactions and transactions
- Provide exceptional customer service and support to internal stakeholders, including sales representatives
- Process credits and exchanges, and collect accounts receivables in a timely and efficient manner
- Assist walk-in customers with product selection and ordering
Requirements:
To be considered for this role, you must have:
- 1+ years of customer-facing experience
- Excellent communication and interpersonal skills
- Basic computer skills and knowledge of data entry software
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