Automotive Parts Specialist

2 weeks ago


Saco, Maine, United States Jack CDJR Full time

We are in search of a dedicated Parts Counterperson to enhance our operations and provide exceptional service to our clientele. The successful candidate will excel in a bustling and professional atmosphere.

Position Overview

As a Parts Counterperson, you will be integral to our team, ensuring that customer needs are met with efficiency and professionalism. This role offers a chance to thrive in a vibrant workplace where your efforts are recognized and appreciated.

Employee Benefits

  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Flexible scheduling
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
Key Responsibilities
  • Oversee the complete parts sales cycle
  • Engage with customers and colleagues in a respectful and professional manner
  • Efficiently manage inquiries regarding customer parts status
  • Utilize the parts catalog to identify and discuss specific components
  • Handle incoming calls, provide price estimates, and relay essential information to customers
  • Review body shop estimates to ensure precise parts ordering and pricing
  • Deliver exceptional service to both internal and external stakeholders
  • Pick and pack orders from inventory and conduct regular stock checks for accuracy
  • Notify the parts manager of any parts or materials shortages requiring prompt action
  • Source out-of-stock parts externally and expedite orders as necessary
  • Ensure accurate invoicing of all internal parts requests on repair orders
  • Collect payments from retail customers or secure credit approvals
Qualifications
  • High School Diploma or equivalent, with prior experience in automotive parts sales preferred
  • Eager to learn and develop in a dynamic environment
  • Strong interpersonal and time management skills
  • Proficient in reading and interpreting safety and maintenance manuals
  • Skilled in calculating various figures and amounts, including discounts, commissions, percentages, and dimensions
  • Valid driver's license with a clean driving record
We are dedicated to promoting equal employment opportunities and maintaining a workplace free from discrimination and harassment based on various factors including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other legally protected characteristic.

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