Operations Director for Quick Service Restaurant
1 week ago
We are seeking a highly motivated and experienced Operations Manager to join our team at Chick-fil-A. As a key member of our restaurant leadership team, you will be responsible for ensuring the smooth operation of our quick-service restaurant, providing exceptional customer service, and driving sales growth.
Key Responsibilities- Team Management: Lead and develop a team of 90+ team members, providing coaching, guidance, and support to ensure they have the skills and knowledge needed to succeed.
- Operational Excellence: Collaborate with the Owner/Operator to create and implement new policies and procedures, ensuring compliance with company standards in all areas of operations.
- Customer Service: Provide high-quality customer service and satisfaction, ensuring that every customer has a positive experience in our restaurant.
- Food Safety and Quality: Maintain a work environment that ensures food safety and quality, adhering to company standards and regulations.
- Scheduling and Planning: Create and manage schedules for team members, ensuring adequate coverage and minimizing labor costs.
- Reporting and Communication: Report directly to the Owner/Operator, providing regular updates on the current and future state of the store.
- Leadership Experience: 1-2 years of leadership experience in a quick-service restaurant or related industry.
- Education: Bachelor's degree preferred.
- Skills: Excellent communication and organizational skills, with the ability to manage multiple tasks and priorities.
- Passion for Chick-fil-A Values: A genuine passion for our company values and a commitment to living them out in your daily work.
We offer competitive starting pay, performance-based advancement opportunities, leadership skill development, college scholarships, flexible hours, free meals while working, and a positive work culture.
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