Dental Services Coordinator

1 day ago


Granger, Indiana, United States Pippin Dental & Braces - a Benevis company Full time

About the Role:

We are seeking a highly organized and detail-oriented Expanded Services Patient Coordinator to join our team at Pippin Dental & Braces - a Benevis company. As a key member of our front office team, you will be responsible for providing exceptional customer service to patients and parents, verifying insurance eligibility, and ensuring a smooth patient experience.

Responsibilities:

  • Provide quality customer service to patients and parents at check-in and check-out
  • Verify patient insurance eligibility and service limits
  • Greet parents and patients when they enter or leave the office
  • Ensure parents who are waiting are kept informed of the progress of their appointment or child
  • Maintain a clean and tidy waiting area and front desk area
  • Coordinate with Clinical Team Leader and Doctors to provide same day care to patients
  • Assist with meeting office financial targets by ensuring hygiene and operative schedules are full
  • Schedule follow-up operatory and six month recall appointments for patients
  • Answer incoming calls and direct the caller to the proper person, taking messages when necessary
  • Ensure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completed
  • Perform to the highest integrity by adhering to all government regulations, company standards, and company compliance programs

Requirements:

  • Graduation from a senior high school or GED equivalent
  • Office experience in a dentist's or physician's office, preferred
  • Experience with children's dentistry, preferred

We Offer:

  • Competitive compensation
  • Quarterly bonuses based on Office performance
  • Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more

What We Value:

We value teamwork, mutual respect, and cooperation. We do not practice unlawful discrimination, including harassment, or tolerate it in our workplace. We are an equal opportunity employer and welcome applications from diverse candidates.



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