Customer Service Ambassador

4 weeks ago

San Diego, California, United States SP Plus Corporation Full time

Overview:

At SP Plus Corporation, we're driven by our commitment to making every moment matter for a world on the go. Our team is dedicated to putting ourselves in the shoes of those we serve, delivering a unique combination of talented people and industry-leading technology that enables us to prioritize each and every moment.

We're a company driven by our three core values: Ingenuity, Diversity, and Integrity.

The Customer Service Representative plays a vital role in ensuring the highest quality customer service and assisting the maintenance team with keeping all common areas clean.

Responsibilities:

  • Ensure customers have a seamless parking experience and facilitate the expedient flow of traffic through the facility.
  • Assist customers in making payment to fully automated revenue control equipment.
  • Deliver an exceptional client and customer experience guided by the SP Plus Promise.
  • Assist in the management of day-to-day activities at the assigned location.
  • Monitor parkers in pay-in lanes.
  • Make every customer interaction a moment that matters through friendly and professional conduct.
  • Assist customers who have forgotten where they parked their vehicle.
  • Perform other necessary functions as assigned.
  • Conduct garage and facility audits as required by management.
  • Count the bank of revenue (if required) at the beginning of the shift to ensure the starting total is correct.
  • Make change (if required) for customers before transactions.
  • Quote rates for parking services.
  • Give directions to city locations and assist customers in getting where they need to go quickly and easily.
  • Resolve customer complaints independently or with the aid of a supervisor.
  • Answer the telephone in a prompt and courteous manner (if required).
  • Maintain the cleanliness of the facility and pick up trash in the surrounding area.
  • Present themselves professionally (neat appearance and in uniform) at all times while at work.
  • Arrive to work on time for scheduled shifts.
  • Complete any other duties assigned by the supervisor.

Qualifications:

  • Salary Range: $18.00 per hour
  • Benefits: Eligible employees participate in various benefits plans, including medical, dental, vision, flexible spending accounts, long/short-term disability, life insurance, accident insurance, 401(k), and paid time off.

Requirements:

  • Education: High School Diploma or an equivalent combination of experience and education.
  • Experience: Experience with automated parking access control hardware and software or a high aptitude for technology.
  • Availability: Special shift requirements may vary depending on the location's hiring needs.
  • License: A valid state-issued driver's license with a current address and acceptable driving record is required if the individual is expected to drive a company vehicle or drive on company business.

Physical Demands:

  • Frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arms.
  • Specific vision abilities required include close vision.

SP Plus Corporation is an equal opportunity employer committed to recruiting, hiring, training, and promoting without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other protected classes.

  • Customer Service Ambassador

    4 weeks ago

    San Diego, California, United States Atlas Marketing Solutions Full time

    Customer Service AmbassadorWe are seeking a highly skilled Customer Service Ambassador to join our team at Atlas Marketing Solutions. Our company is based in the San Diego area and provides advanced growth opportunities for anyone looking to give back to their community.As a Customer Service Ambassador, you will be the liaison between our customers and...

  • Customer Service Ambassador

    1 month ago

    San Diego, California, United States Exidetek Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Ambassador to join our team at Exidetek. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Main Responsibilities:Provide personalized support to...

  • Customer Service Ambassador

    4 weeks ago

    San Jose, California, United States Federation of Italian American Organizations of Brooklyn Full time

    Customer Service AmbassadorWe are seeking a Customer Service Ambassador to join our Marketing department at the Federation of Italian American Organizations of Brooklyn. As a Customer Service Ambassador, you will play a key role in providing exceptional service to our clients and supporting our marketing initiatives.Interact with customers to provide...

  • Customer Experience Ambassador

    1 month ago

    San Diego, California, United States Communal Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. As a key member of our Communal team, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our guests.Key Responsibilities:Provide outstanding customer service and ensure a...

  • Customer Service Ambassador

    4 weeks ago

    San Diego, California, United States Dave & Buster Full time

    Dave & Buster's is a one-of-a-kind entertainment destination where every day is different. As a Captain, you'll be the face of our brand, ensuring Guests have an exceptional experience from start to finish. With flexible schedules, you'll have the freedom to accommodate school or other jobs, and your co-workers are an amazing team to be a part of.We offer a...

  • Customer Experience Ambassador

    3 weeks ago

    San Diego, California, United States Marriott International Full time

    ROLE SUMMARYAs a key member of our food and beverage team, the Customer Experience Ambassador will play a vital role in delivering exceptional service to our guests. This position requires a high level of initiative and a commitment to ensuring that every interaction is memorable and unique.KEY RESPONSIBILITIESProvide support to food and beverage operations,...

  • Customer Experience Ambassador

    1 month ago

    San Diego, California, United States Marriott International Full time

    Job SummaryAt Marriott International, we're looking for a skilled Customer Experience Ambassador to join our team. As a key member of our food and beverage operations, you will play a critical role in delivering exceptional guest experiences.Key ResponsibilitiesProvide support to food and beverage operations to ensure seamless service deliveryAssist with...

  • Customer Service Ambassador

    4 weeks ago

    San Francisco, California, United States Miele Full time

    Key Responsibilities:As a Customer Service Ambassador at Miele, you will be the face of our brand, delivering exceptional customer service and driving sales results. Your key responsibilities will include:Analyzing customer data to identify sales and business opportunitiesManaging existing and future clients/accounts to develop leads and ensure repeat...

  • Food Service Ambassador

    1 month ago

    San Diego, California, United States Puesto Full time

    We're seeking a passionate and enthusiastic individual to join our team as a Food Service Ambassador. As a key member of our hospitality team, you will be responsible for creating a welcoming environment for our guests and providing exceptional service with a smile.Our ideal candidate is someone who is passionate about food, has a strong desire to learn and...

  • Restaurant Service Ambassador

    4 weeks ago

    San Diego, California, United States On The Border Mexican Grill and Cantina Full time

    Job Summary:On The Border Mexican Grill and Cantina is seeking a skilled Restaurant Service Ambassador to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional dining experiences to our guests.Key Responsibilities:Greet guests in a friendly and inviting mannerEngage in friendly conversation as you seat...

  • Customer Service Ambassador

    1 month ago

    San Diego, California, United States LAZ Parking Full time

    Parking Services Job DescriptionAt LAZ Parking, we're seeking a skilled Customer Service Representative to join our team. As a key member of our parking services team, you'll be responsible for providing exceptional customer service to our clients. Your duties will include:Assisting customers with parking inquiries and resolving any issues that may...

  • Customer Service Ambassador

    4 weeks ago

    San Diego, California, United States LAZ parking Full time

    Key Responsibilities:As a Customer Service Representative at LAZ Parking, you will be responsible for providing exceptional service to our customers. This includes assisting with parking inquiries, handling cash transactions accurately, and maintaining the cleanliness and organization of our parking facilities. You will also be responsible for monitoring the...

  • Customer Experience Ambassador

    4 weeks ago

    San Jose, California, United States The Save Mart Companies Full time

    We are currently seeking a highly motivated Customer Experience Ambassador to join our team at The Save Mart Companies.The Customer Experience Ambassador is an excellent entry-level store position, offering many opportunities for growth and learning within our Save Mart family of businesses in the grocery industry. Our Customer Experience Ambassadors play a...

  • Customer Service Ambassador

    4 weeks ago

    San Diego, California, United States Clear Label Full time

    Job DescriptionWe are seeking a friendly and motivated Customer Service Representative to provide exceptional support to our customers. In this role, you will be the first point of contact, addressing inquiries and providing solutions to ensure a positive experience.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat promptly and...

  • Customer Service Ambassador

    4 weeks ago

    San Diego, California, United States California Hiring Firm Full time

    **Job Summary:**We are seeking a Sales Support Representative to enhance our customer service and sales capabilities. The ideal candidate will have a customer-facing background and be able to educate new and existing customers about our clients' products and services.**Key Responsibilities:**Engage with customers on a daily basis to build strong...

  • Customer Service Ambassador

    4 weeks ago

    San Diego, California, United States Soapy Joe's Group, Inc. Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Soapy Joe's Group, Inc. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our members and guests.Key ResponsibilitiesThe successful candidate will be...

  • Customer Service Ambassador

    4 weeks ago

    San Diego, California, United States Navy Federal Credit Union Full time

    Key Responsibilities:Deliver exceptional customer service to members and prospective members.Provide a full range of products and services offered by Navy Federal Credit Union, including depository accounts, lending products, and more.Offer personalized financial guidance to help members achieve their financial goals.About the Role:This is an exciting...

  • Customer Service Ambassador

    4 weeks ago

    San Diego, California, United States Ulta Beauty Full time

    Ulta Beauty Job DescriptionAs a Guest Coordinator at Ulta Beauty, you will be responsible for providing exceptional customer service and creating a welcoming experience for guests. Key responsibilities include:Key Responsibilities:Acknowledge all guests within 30 seconds of entering the Salon pro-hair areaInform guests of current promotions and provide...

  • Front of House Ambassador

    4 weeks ago

    San Diego, California, United States Din Tai Fung Full time

    Job OverviewWe are seeking a skilled and friendly Front of House Ambassador to join our team at Din Tai Fung. As a Front of House Ambassador, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key ResponsibilitiesGreet and seat guests in a timely and efficient mannerUtilize our text...

  • Ambassador, Merchandise Operations

    2 weeks ago

    San Diego, California, United States SeaWorld Parks & Entertainment Full time

    Job Summary: We're seeking a highly skilled and motivated Ambassador, Merchandise Operations to join our team at Sesame Place California. About the Role: As an Ambassador, Merchandise Operations, you will be responsible for providing frontline management supervision in the following areas: Policies and procedures, projects, personnel, security and safety...