Retail Customer Service Representative

4 weeks ago


Pearland, Texas, United States Sam's Club Full time
Job Summary

As a Retail Customer Service Representative at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. Your primary responsibility will be to provide top-notch customer service, answering questions, and resolving issues in a timely and professional manner.

Key Responsibilities

• Provide exceptional customer service to members across the club, answering questions, and resolving issues in a timely and professional manner.
• Maintain a clean, neat, and member-ready area, ensuring a positive shopping experience for our members.
• Process member purchases, assist with payments, and provide guidance on member self-service technology.

Requirements

• High school diploma or equivalent required.
• 1-2 years of retail experience, preferably in a customer-facing role.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment and multitask effectively.

What We Offer

• Competitive hourly wage range: $16.00 to $23.00.
• Opportunities for career growth and advancement within the company.
• Comprehensive benefits package, including medical, vision, and dental coverage.
• Paid time off, including PTO, parental leave, and bereavement leave.

Why Join Us

At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Retail Customer Service Representative, you will have the opportunity to make a real difference in the lives of our members. If you are a team player with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.

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