Customer Service Representative
1 week ago
We are seeking a highly motivated and detail-oriented Support Associate to join our team at Chico's FAS. As a Support Associate, you will play a critical role in supporting our customer-focused sales culture and ensuring the smooth operation of our stores.
Key Responsibilities- Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor.
- Ensure new products are properly merchandised and represented in a timely manner.
- Correctly enter all receiving documents into the computer system, reconcile merchandise invoices to items received, and accurately complete store-to-store transfers and Locate requests.
- Ensure visual packet materials, props, and signage are received and processed in a timely manner, and properly store stockroom hardware, hangers, sign holders, etc.
- Participate in pricing changes and markdowns.
- Alert store management to cash supply needs.
- Assist with visual directives, including floorsets, window changes, visual presentations, signage placement, etc., as directed.
- Assist with boutique cleanliness and organization.
- High school diploma or equivalent.
- Previous stock or cashier experience preferred.
- Must be 18 years of age or older.
- Excellent communication and customer service skills.
- Strong organizational skills and ability to multi-task in a fast-paced environment.
- Able to learn or adapt to technology provided by the company.
- Must be able to work the majority of the shift standing.
- Ability to work quickly and within strict timelines.
- Ability to demonstrate teamwork.
- Exposure to visual merchandising and product placement techniques desired.
- Communicate with customers, Associates, and Management; wear/communicate with headset.
- Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays, is required.
- Constant Walking/Standing % of 8-hour shift.
- Occasional Lifting up to 50 lbs. - 1-33% of 8-hour shift.
- Frequent Climbing - 34%-66% of 8-hour shift.
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