Retail Sales Associate

6 days ago


Pearland, Texas, United States Sam's Club Full time
Member Service Representative Job Description

We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide exceptional customer service to members, answering questions and resolving issues in a timely and professional manner.
  • Assist members with purchasing decisions, process transactions, and maintain accurate records.
  • Maintain a clean and organized store environment, including the parking lot, carts, and flatbeds.
  • Ensure club pick-up orders are filled, and members are notified of any delays or issues.
  • Resolve member issues and concerns in a fair and timely manner.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent communication and problem-solving skills.

What We Offer:

  • Competitive hourly wage range: $16.00 - $23.00.
  • Performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including PTO, parental leave, and family care leave.

Sam's Club is an Equal Opportunity Employer.



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