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Senior Workday Analyst

2 months ago

Santa Ana, California, United States Collectors Full time
About the Role

We are seeking a highly skilled Senior Workday Analyst to join our team at Collectors. As a key member of our HR Systems team, you will be responsible for ensuring the smooth operation of our Workday system, providing technical support and guidance to internal stakeholders, and driving process improvements to maximize efficiency and deliver quality services.

Key Responsibilities
  • Collaborate with the business to identify system improvements and enhancements, recommending and implementing solutions to optimize technology capabilities.
  • Participate in all phases of systems deployment lifecycle, partnering with People and the business to understand and document business requirements, design specifications, testing, and deployment plans.
  • Analyze and refine processes to optimize technology capabilities, proactively seeking out and driving process improvements.
  • Facilitate initial planning and scoping of initiatives, developing business cases for automation opportunities.
  • Provide direct technical support, troubleshooting, and guidance to internal People customers on Workday.
  • Ensure system compliance with data security and privacy requirements.
  • Perform system audits for data validation/integrity and work with key stakeholders to make necessary changes.
  • Manage system security, ensuring appropriate and proper levels of access and reporting capabilities for all users.
  • Maintain and optimize integrations with other HR systems, including Greenhouse and ADP.
  • Lead in reviewing, testing, and implementing bi-annual Workday releases, determining impact, participating in regression testing for new system features, and communicating changes and/or benefits to end-users.
  • Develop Workday reports and dashboards, working with People program owners proactively to identify value-added metrics and insights.
  • Serve as a liaison to internal People customers and People CoE (Centers of Excellence).
  • Provide hands-on tier 2 or 3 operational support for system or data issues, system/process questions, reporting, and change requests around business processes, notifications, security, org hierarchy as needed.
Requirements
  • 5 years of post-Workday implementation experience with intermediate level experience in core Workday concepts and configuration.
  • Technical system knowledge and demonstrated experience with supporting multiple modules in complex People and/or payroll systems.
  • Experience delivering and improving Workday to maximize efficiency & deliver quality services.
  • Demonstrated knowledge of system testing, design, and auditing procedures coordination abilities to include facilitating meetings, presentations to People users, and conducting training sessions.
  • Demonstrated ability to handle sensitive and confidential information in a discrete and professional manner.
  • Ability to make informed decisions, escalate issues, communicate with teams, and recommend and prioritize system enhancements and fixes.
  • A go-getter and proactive to seek out improvements.
  • Excellent analytical, problem-solving, and multitasking skills.
  • Must have an ownership mentality.
  • Ability to work independently or as part of a team as appropriate.
  • Ability to work across multiple functional areas and with many diverse user communities.
  • Must have good organization and planning skills.
  • Ability to prioritize and organize short-term and long-term responsibilities in response to changing demands.
  • Ability to analyze, understand, and diagram business and system processes.
  • Knowledge of project management tools and change control processes.
  • Skilled in estimating when a request can be addressed and meeting the expectations.
  • Knowledge of People operations, business practices, and regulatory needs.
  • Strong listening, written, and verbal communication and documentation skills, including creating presentations for business teams.
  • Demonstrated ability to maintain positive, constructive interpersonal relationships, and to understand and practice the principles of effective teamwork.
What We Offer
  • A competitive salary range of $86,053 - $139,710.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) matching plan to support your future financial goals.
  • Flexible time-off and holiday pay.
  • Employee discounts on select grading services for approved submissions.
  • A fun and dynamic working environment with opportunities for professional growth and development.
How to Apply

If you are a motivated and experienced Workday professional looking for a new challenge, please submit your application, including your resume and a cover letter, to our careers page.